Houseperson Resume Example
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HOUSEPERSON
Professional Summary
Seasoned Individual open to new challenges and opportunities. Able to learn quickly and enthusiastic about contributing to dynamic teams. Hardworking and able to work long hours while lifting up to 50 pounds.
Skills
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Work History
December 2019-CurrentHouseperson | Hyatt | Avon , CO
- Operated cleaning equipment and used chemicals by following all safety protocols and procedures to avoid burns, injuries and fall/slipping accidents.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
- Examined halls and lobbies to determine need for repairs and replacement of furniture or equipment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Established and maintained clean and comfortable environments in Hotel buildings by vacuuming, cleaning windows and dusting.
- Picked up trash from parking lot and garden areas to keep those areas free of debris.
- Slid beds, sofas and decorative furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Kept building entryway glass clean and polished for professional presentation.
- Accepted accountability for all assigned building keys, master keys and access cards.
- Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
May 2018-September 2019Cap 1 Associate | Walmart | City , STATE
- Changed sales floor signs to show current pricing and support product promotions.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Created balanced pallets to support efficient and safe sales floor replenishment.
- Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
- Checked and pulled defective or expired products from shelves.
- Maintained effective team member communication.
- Conducted periodic inventory inspections and reported out-of-stock items.
- Demonstrated strong communication skills and understanding of packing slip processing requirements.
- Answered customer questions and provided detailed product information.
- Unloaded arriving product stock and moved to store display areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Unloaded daily delivery trucks using equipment such as pallet jacks and carts to quickly remove and stage products.
- Moved and lifted heavy loads of merchandise using pallet jack equipment.
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Maintained neat, orderly and safe work space.
- Performed inventory control, such as counting and stocking merchandise.
- Greeted customers and directed to requested products.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Organized warehouse and stockroom areas using forklift and pallet jacks.
- Removed all debris and packaging from boxes and separated for recycling or disposal.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Usedhand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
February 2017-March 2018Master Grill Operator | Waffle House | City , STATE
- Distributed food to team members with efficiency in high-volume environment.
- Planned and delegated all facets of ingredient preparation.
- Prepared average of 40-45 orders each shift.
- Monitored line efficiency and implemented improvements for increased productivity.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Cleaned and organized all line stations when needed.
- Provided support to crew members through all facets of food preparation and delivery.
- Oversaw care and maintenance of kitchen equipment.
- Grilled meats and eggs to customer specifications.
- Cleaned and maintained kitchen equipment regularly.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Prepared food items such as meats, poultry and eggs for frying purposes.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Stocked and cleaned shelves, bins and freezer and refridgerator.
- Managed customer flow and backed up lines to reduce checkout wait time.
- Managed food resources, memorized orders and wrote patron's food orders on slips in restaurant.
- Set performance expectations and provided honest feedback.
- Handled customer complaints with poise and grace, immediately resolving issues through immediate acknowledgment and commitment to service.
- Handled money, balanced tills, processed credit card payment batches maintaining 100% accuracy.
- Engaged in suggestive selling and other sales techniques.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Supervised, trained and developed team members in accordance with company policies and procedures.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Ensured compliance with relevant regulatory employment rules and standards.
- Kept cases and shelves clean and well stocked.
- Maintain proper temperature and humidity levels for meat products.
- Established and maintained positive work environment to enhance retention and productivity.
- Monitored guests for intoxication and immediately reported concerns to management.
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
- 1 year leadership experience.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Carried out supervisory responsibilities in accordance with company policies and applicable laws.
- Stored food in designated containers and storage areas to increase shelf life and prevent spoilage.
- Lifted and maneuvered boxes weighing up to 20 pounds.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
May 2005High School Diploma: Dixon High School, City
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Resume Overview
School Attended
- Dixon High School
Job Titles Held:
- Houseperson
- Cap 1 Associate
- Master Grill Operator
Degrees
- High School Diploma :
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