LiveCareer-Resume

house maid resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Hardworking House Keeping bringing 6 years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment.

Experienced Debt Collector dedicated to growing collections agency. Expert in debt collections, repayment negotiations and repayment plan development. Successful in managing escalated accounts and producing aging reports to cut down delinquent invoices. Made Top Collector First week on the floor and several times after as well.

Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard. Started off as a Dishwasher and with-in One week, was able to prove myself as a line cook and hold my position with pride, shortly after becoming Lead of the Line.

Skills
  • Microsoft Office
  • Verbal and Written Communication
  • Trash Collection and Disposal
  • Heavy Lifting
  • Wall and Ceiling Cleaning
  • Supply Replenishment
  • COVID-19 Safety Procedures
  • Health Standards Compliance
  • Rug and Carpet Cleaning
  • Detail-Oriented
  • Professional and Courteous
  • Polishing and Dusting
  • Time Management
  • Floor Cleaning, Polishing and Waxing
  • Team Support and Collaboration
  • Guest Service and Support
  • CDC Sanitation Guidelines
  • Managing Delinquent Accounts
  • Risk Management
  • Credit and Collections
  • Updating Customer Accounts
  • Skip Tracing
  • Analytical and Critical Thinking
  • Negotiation and Resolution
  • Payment Solicitation
  • Payment Scheduling
  • Report Writing
  • Payment Processing
  • Preparing Specialty Food
  • Cleaning and Sanitizing
  • Portion Control
  • Quality Control
  • Cooperative Attitude
  • Food-Borne Illness Prevention
  • Deep Fryer Operation Safety
  • Coording Cooking Time
  • Large Volume Cooking
  • Team Leadership
  • Relationship Building
  • PPE Guideline Compliance
  • ServSafe Certified
Work History
House Maid, 09/2019 to 08/2020
Molly Maid, LlcWebster, TX,
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Arranged for extra bedding, linens, towels and furniture to satisfy guests.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Assisted homeowner with laundry folding, ironing and pressing.
  • Engaged positively with residents while cleaning apartments and common areas.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Polished glass surfaces and windows.
Medical Debt Collector, 12/2018 to 07/2019
Stanford Hotel GroupOrlando, FL,
  • Processed online and paper appeal submissions and refund requests.
  • Corrected, completed and processed claims for multiple payer codes.
  • Processed billing calls and answered questions from patients and third-party carriers.
  • Logged charges and payments within [Software].
  • Processed debtor payments and updated accounts to reflect new balance.
  • Advised customers of alternative actions and strategies for debt repayment and attempted to avoid adversarial communications.
  • Listened to customers and negotiated solutions that met creditor and debtor needs.
  • Entered client details and notes into system for interdepartmental access and review.
  • Worked with customer to create debt repayment plan based on current financial condition.
  • Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Lead Line Cook, 03/2018 to 12/2018
Molly Maid, LlcWest Chester, OH,
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Collaborated with servers to collect information about specific customer desires and dietary needs.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Developed process that reduced waste and improved supply turnover.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Grilled meats and seafood to customer specifications.
  • Transitioned between breakfast and lunch service.
  • Handled portion control activities according to specified instructions provided by chef.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
House Maid, 08/2013 to 01/2018
Hewett House CleaningCity, STATE,
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Arranged for extra bedding, linens, towels and furniture to satisfy guests.
  • Kept building entryway glass clean and polished for professional presentation.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Assisted homeowner with laundry folding, ironing and pressing.
  • Disinfected bathrooms and removed mold from shower stalls and bathtubs.
  • Engaged positively with residents while cleaning apartments and common areas.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Returned emptied garbage receptacles to proper locations.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.
  • Performed spot-cleaning on furniture stains.
Education
GED: , Expected in 02/2012 to Rainwater Center For Girls - Cocoa, FL,
GPA:
  • Honor Roll 2001-2011
  • State Championship Marching Band Member -trumpet
  • Extracurricular Activities: Bears for Hospice (VITAS)

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Resume Overview

School Attended

  • Rainwater Center For Girls

Job Titles Held:

  • House Maid
  • Medical Debt Collector
  • Lead Line Cook
  • House Maid

Degrees

  • GED

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