Montgomery Street, San Francisco, CA 94105
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- I am a collaborator person, oriented to follow procedures, work more comfortable and effectively in structured and well-defined environments and situations.
- I act in an orderly and predetermined manner, being precise and paying attention to the details of the processes, I listen carefully to other people to act in a prudent and intelligent way.
- Interested in the ideas and opinions of others.
- Good at teamwork trying to keep the harmony of the task.
- I prefer clear and consistent operating procedures adapting to changes.
- I apply logical and analytical thinking in the resolution of any situation.
- Facility maintenance
- Supply inventory management
- Minor repairs
- Supervision
- Customer service
- Planning and coordination
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- Operational improvement
- Inventory management
- Organization
- Team management
- MS Office
- Communications
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10/2019 to 03/2020 Hotel Houseman Crystal Springs Resort – Hamburg, NJ,
- Maintained inventory of cleaning supplies and documented items requiring reorder.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Handled custodial needs inside and outside of buildings, including collecting and cleaning up spills.
- Performed daily cleaning, including vacuuming, mopping and disinfecting of facility.
- Wiped down various surfaces, using approved cleaning products to prevent growth of bacteria and viruses.
- Cleaned, restocked and maintained facility bathrooms for optimal sanitation and ease of use.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Maintained building interiors with routine deep cleaning of high-traffic areas.
- Utilized manual and electric cleaning equipment, adhering to all safety processes to minimize risk.
- Completed hourly custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection.
- Organized custodial closets to reduce time looking for needed shift items.
- Responded to requests for building and maintenance repairs and cleanups immediately.
- Responded to requests promptly to clean and sanitize areas after accidents.
- Notified building managers about needed repairs.
- Immediately cleaned up spills and wet areas on floors resulting from ceiling leaks to prevent customer and personnel falls.
- Resolved guests requirements, such as towels, blankets, sheets, pillows, robes, coffee, water, among others.
10/2019 to 03/2020 Food Runner Las Margaritas Westerville – City, STATE,
- Delivered entrees to tables and made sure each guest received the correct menu items.
- Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
- Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
- Assisted servers with table settings and beverage refills during busy periods.
- Collected empty plates and glasses to minimize bussing requirements between customers.
- Cleaned tables and observed proper sanitizing techniques to prevent food borne illnesses.
- Reset tables between guests, including refilling condiments and wiping down all surfaces.
- Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to servers or manager immediately.
- Checked tables and refilled condiments that were running low.
- Immediately bussed tables when guests left to prepare for the next party.
- Welcome guests, and guide them to the table.
- Package to go orders.
02/2011 to 08/2018 Business Owner Executive Transfers Service – City, STATE,
- Transported clients to their destination, safely and on time
- Offered clients information about local attraction, hotels, restaurants and offices.
- Planned optimal routes to minimize delays and maximize time efficiency.
- Maintained clean safety record with no accidents or incidents.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Utilized GPS to optimized routes and continuously meet estimated delivery times.
- Delivery goods and services to customers on time and in excellent conditions.
- Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
- Presented bills and receipts to clients and collected payments to keep customers accounts currents.
- Drove clients to events and programs according to activity schedule.
- Delivered important documents such as contracts, bonds, tenders among others, keeping the confidentiality.
- Transferred important personalities form the airport to the city and vice versa.
- Some of my clients were, La Venezolana de Seguros y Vida C.A. (insurance company), Centro Medico La Floresta (Private clinic), Seguridad Osney (Security company), Peberca, (Cleaning services), Quantico (Assistance services), and Arternativa 1 (Political organization), all of them located in Caracas Venezuela.
Expected in 10/1997 Associate of Arts: Human Resources Management
Iutirla - Caracas Venezuela,
GPA:
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