Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Perceptive Customer Service Manager who cultivates positive customer relationships through clear and helpful communication. Proficient in exceeding guest and management expectations while performing assigned tasks with little oversight.
  • Inventory management
  • Excellent people skills
  • Problem-solving skills
  • Attention to detail
  • Hotel operations and management
  • Hospitality background
  • Computer knowledge
  • Food and beverage services
Work History
Hotel Houseman, 06/2015 to Current
FedexSan Francisco, CA,
Perform weekly inventory checklist for banquet supplies

Assist servers with china, glassware, and flatware set up

Transport tables and equipment for events

Reporting maintenance issues to management

Customer Service Representative/Houseman, 01/2015 to 04/2015
Ace HardwareFosston, MN,
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Arranged all audio visual equipment, as stated on BEO
  • Completed all work orders on any damaged equipment
  • Maintained, stored, and secured all banquet equipment
Package Handler, 07/2014 to 01/2015
United Parcel ServicesCity, STATE,
  • Loaded and unloaded packages onto a conveyer belt as well as the delivery trucks.
  • Verified each delivery against shipping instructions before delivering to customers.
  • Recorded each delivery using the proper paperwork before leaving the warehouse.
Retail Cashier, 02/2013 to 06/2014
WalgreensCity, STATE,
  • Trained new cashiers on procedures, customer service and sales techniques.
  • Encouraged development of new cashiers with positive reinforcement.
  • Answered questions regarding the store and its merchandise.
  • Stocked shelves and supplies and organized displays.
  • Trained and served as a peer coach for new sales associates.
GED: , Expected in 2012
Strive for Success - Washington, DC

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  • Strive for Success

Job Titles Held:

  • Hotel Houseman
  • Customer Service Representative/Houseman
  • Package Handler
  • Retail Cashier


  • GED

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