hospital liaison resume example with 8+ years of experience

  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Seven years experience as a Staff Nurse II in a Medical-Surgical/Oncology Unit and performed leadership role as a Relief Charge Nurse. Transitioned to case management department where I effectively performed care coordination, utilization management and discharge/transition planning as a Nurse Case Manager. Furthermore, I provided excellent care coordination and customer service as a Hospital Liaison in a tertiary-level hospital. Looking for a position where my experience and skills can be effectively utilized.

Certifications and Licenses

Registered Nurse in the State of California, License number 689332

Public Health Nurse certified, certificate number PHN 72752

Current Basic Life Support (BLS) certification

Skill Highlights
  • Knowledge of case management principles and practices
  • Skilled in utilization management and care coordination
  • Proficient in using InterQual criteria and Milliman Care Guidelines
  • Strong oral and written communication skills
  • Strong critical thinking skills
  • Well developed skills in prioritizing, organization, and time management
  • Strong customer service skills
  • Broad medical terminology knowledge
  • Strong computer skills
  • Ability to thrive in a challenging work environment
Professional Experience
Hospital Liaison, 04/2015 to 04/2016
Promedica Senior CareRay, MI,

Facilitated transfer of a patient from hospital to the home setting and ensures seamless coordination in transition of care

Collaborated with the patient/family, case management staff, physicians, nursing staff and the rest of interdisciplinary team to determine all the appropriate home care care services for the patient

Utilized established criteria to evaluate the appropriateness of patients referred for home care services

Served as clinical resource for patients, families, physicians, nursing and facility staff for appropriate home placement, problem solving, medication reconcilliation, and identification of needed home health services

Monitored and communicated information to Home Health branch regarding patient’s readmittance to hospital setting while under home health services

RN Case Manager, 08/2013 to 02/2014
Kingman Hospital, Inc.Kingman, AZ,

Coordinated patient care on admission and throughout hospital stay to ensure optimal patient outcomes and cost effective services

Collaborated effectively with interdisciplinary team to assess timeliness in care coordination and discharge planning

Utilized standardized criteria (InterQual criteria, Milliman Care Guidelines) to evaluate admission, level of care and readiness for discharge

Monitored and ensured effective implementation of inpatient treatment plan as per guidelines and procedures in order to facilitate patient's speedy recovery

Participated in daily case management department and hospital unit rounds discussing barriers to discharge, patients' progress and plan of care

Staff Nurse II / Relief Charge Nurse, 09/2006 to 08/2013
Mills-Peninsula Health ServicesCity, STATE,

Relief Charge Nurse

Oversaw the operation of Medical-Surgical/Oncology unit; directing admissions, discharges and general patient flow

Assigned nurses and support staff to patient care based on patient acuity and needs

Worked with House Supervisor to facilitate bed assignments appropriately and timely

Attended daily staffing meetings to evaluate staffing needs for current and oncoming shifts

Acted as resource person to nursing staff

Performed medical record/chart audits to ensure accurate and proper documentation

Staff Nurse II

Provided and documented nursing care for up to five adult and geriatric patients with varied diagnoses including cancer, GI/GU, cardiac and respiratory illnesses

Demonstrated excellent abilities for assessment, critical thinking, and multi-tasking

Educated patients and their families on disease process, medical-surgical procedures and other aspects of therapeutic regimen, including medication and pain management

Acted as patient advocate by providing individualized, compassionate nursing care, serving as liaison between the patient and the health care system, and protecting patient's rights

Coordinated services, treatments and consultations using EPIC computer system

Performed as preceptor for new staff in areas of patient care, policies and procedures with demonstrated leadership skills

Education and Training
Bachelor of Science: Nursing, Expected in 2006
San Francisco State University - San Francisco, CA

Graduated Cum Laude with 3.64 GPA

Computer Skills

Proficient in EPIC Electronic Health Record, Homecare Homebase (HCHB), Allscripts, Outlook, Midas, InterQual criteria, Milliman Care Guidelines, eMAR, Word, Excel, Powerpoint

Professional Affiliations

Sigma Theta Tau International Honor Society of Nursing

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • San Francisco State University

Job Titles Held:

  • Hospital Liaison
  • RN Case Manager
  • Staff Nurse II / Relief Charge Nurse


  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: