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Hospital Administrator Resume Example

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HOSPITAL ADMINISTRATOR
Professional Summary

 

Office Manager highly skilled at managing complex schedules, budgeting and travel arrangements. Organized and versed in coordinating management meetings, high-level conference calls, special events and travel arrangements for top executives.
Skills
  • Excellent communication skills
  • Database management
  • Excellent planner and coordinator
  • Works well under pressure
  • Accurate and detailed
  • Flexible
  • Administrative support specialist
  • Professional phone etiquette
  • Accurate and detailed
  • Human resource laws knowledge
  • Social media knowledge
  • Pleasant demeanor
  • Payroll
  • Invoice processing
  • Advanced clerical knowledge
Work History
Hospital Administrator 06/2014 to Current
HOUSE VETS FOR HOUSE PETS – Cincinnati, OH
  • Recruiting (interviewing, hiring, disciplinary plans, training, evaluations, manuals)
  • Coordinate business functions
  • Stay up to date and current on all OSHA rules and regulations as well as government law
  • Create staff schedules
  • Manage group of 18 employees (includes two Doctors, Vet Assistants, Receptionists, Boarding Staff)
  • Manage patient records Manage CEO schedule, appointments, and daily tasks
  • Marketing coordination (including trade shows, events, establish active role in local network)
  • Oversee daily hospital functions by managing financial operations and budgets
  • Fundraising
  • Create growth and development plans for staff Create and enforce policy Supply and inventory control Address all client questions and complaints
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events
  • Created detailed expense reports and requests for capital expenditures
  • Answered and managed incoming and outgoing calls while recording accurate messages
Freight Broker 08/2013 to 06/2014
CROWLEY LOGISTICS – Cincinnati, OH
  • Secured third party capacity for all loads within designated mode of transportation
  • Handled extensive rate negotiation on a daily basis
  • Networked with internal Sales Associates on matching capacity with available loads
  • Monitored daily progress of our third party carriers
  • Obtained timely updates from the carriers to ensure our loads were in the proper status Monitored and updated third party insurance requirements
  • Obtained billing information from third party capacity to ensure we properly billed our customers
  • Sourced new carriers to add to our carrier base
  • Ensured the carrier had proper operating authority and insurance as well as understood the carrier's freight needs
  • Prospected for new clients Secured transportation, prepared marketing materials
  • Matched carriers with customers and maintained positive customer and carrier relations
  • Financial management
Office Coordinator/Manager 11/2012 to 08/2013
CLASSIFIED VENTURES/ HOMEFINDER.COM – Chicago, IL
  • Coordinated and executed an office move of 70 people to a new facility
  • Completed all tradeshow and marketing registrations, set ups, and shipping
  • Completed entry of legal contracts-LCM and Sugar systems Established standards and procedures as well as designed and implemented office policies
  • Organized office operations and procedures and reviewed and approved supply requisitions
  • Event Planning Maintained office equipment- worked with vendors to cut down on costs
  • Designed filing systems and ensured filing systems were maintained and up to date
  • Defined procedures for record retention Ensured protection and security of files and records and ensured effective transfer of files and records
  • Transferred and disposed records according to retention schedules and policies and ensured personnel files are up to date and secure
  • Planned and implemented office systems, layout and equipment procurement
  • Checked stock to determine inventory levels, anticipated needed supplies, verify receipt of supply, maintained and replenished all inventories
  • Scheduled all interviews, and contacted prospect employees
Sales Account Manager 02/2012 to 11/2012
CLASSIFIED VENTURES/APARTMENTS.COM – Chicago, IL
  • Provided new and existing Apartments.com accounts with ongoing consultation, and direction for success with their online advertising
  • Developed and reinforced Apartments.com services and products, including up-selling other products by identifying needs
  • Worked closely with Internal Customers to help build rapport with the External Customer base; audited apartment complex accounts and quickly resolved requests
  • Held regular calls with Internal Customers, and participated in weekly Sales team calls to streamline communication and objectives
  • Proactively engaged Internal Customer needs, including daily reporting requests and troubleshooting assistance
  • Maintained detailed documentation and tracked all customer inquiries and interactions as well as trained Customers on products, tools, resources, and processes
  • Handled technical requests by working with the Support team, Third Party companies, and External Customers directly
  • Displayed an innovative approach to consultation by staying ahead of industry and competitive trends
Online Support Specialist 04/2011 to 02/2012
CLASSIFIED VENTURES/CARS.COM – Chicago, IL
  • Ensured that all emails and calls with customers were resolved in a courteous manner within time frames specified by Cars.com
  • Diagnosed, and resolved all phone and e-mail inquiries received from customers
  • Provided first point of contact for many dealers, and sales reps all over the country
  • Developed an expertise in Cars.com services and products to ensure the accuracy of our support work
  • Escalated necessary customer inquiries and issue to technical support teams
  • May take up to 75 emails or calls a day depending on volume.
Receptionist/Office Services Specialist/Office Coordinator 07/2010 to 04/2011
CLASSIFIED VENTURES/ RICOH – Chicago, IL
  • Ran high volume copy machines and performed binding and finishing work
  • Ensured convenience copiers were working properly, checked for quality via daily inspections
  • Cleared paper jams and informed technicians of specific problem
  • Distributed office supplies, faxed transmissions and mailed to company personnel and/or designated drop-off points as required
  • Maintained some billing logs and kept a detailed inventory for all pantries and copy rooms
  • Responded to and coordinated all service calls required by customer
  • Performed filing duties in conjunction with specific customer requests
  • Greeted the public and distributed name badges to visitors, temporary employees, etc.
  • Assisted administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.
  • Performed PC Support and Administrative duties as needed Acted as a model for mission, values, and vision and built professional relationships with customers and other teams
  • Completed FedEx billing for packages sent out and received for CV once a week
  • Worked directly under the facilities manager assisting with new hire and moving set ups using excel, word, and the intranet
Education
Bachelor of Arts: Business Administration: Health Care and Fitness Management 2009 ROBERT MORRIS UNIVERSITY - Chicago, IL GPA: Member of Sigma Beta Delta Honor Society  Member of Sigma Beta Delta Honor Society
Associates Degree: Applied Science 4 2008 ROBERT MORRIS UNIVERSITY - Chicago, IL Applied Science Registered Medical Assistant
Skills
Administrative, Photoshop, streamline, advertising, approach, billing, budgets, com, competitive, consultation, contracts, client, clients, direction, documentation, e-mail, Event Planning, filing, financial, Financial management, Fundraising, government, hiring, In-Design, insurance, inventory, inventory control, layout, law, legal, managing, marketing, marketing materials, Microsoft Excel, excel, Office, Microsoft Outlook, Microsoft PowerPoint, Windows, word, Microsoft Word, negotiation, network, office equipment, PC Support, PeopleSoft, personnel, copiers, copy machines, policies, processes, procurement, progress, quality, rapport, Recruiting, reporting, selling, Sales, shipping, technical support, phone, trade shows, transportation, troubleshooting, vision
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Resume Overview

Companies Worked For:

  • HOUSE VETS FOR HOUSE PETS
  • CROWLEY LOGISTICS
  • CLASSIFIED VENTURES/ HOMEFINDER.COM
  • CLASSIFIED VENTURES/APARTMENTS.COM
  • CLASSIFIED VENTURES/CARS.COM
  • CLASSIFIED VENTURES/ RICOH

School Attended

  • ROBERT MORRIS UNIVERSITY

Job Titles Held:

  • Hospital Administrator
  • Freight Broker
  • Office Coordinator/Manager
  • Sales Account Manager
  • Online Support Specialist
  • Receptionist/Office Services Specialist/Office Coordinator

Degrees

  • Bachelor of Arts : Business Administration: Health Care and Fitness Management 2009
    Associates Degree : Applied Science 4 2008

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