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Hospice Chaplain Resume Example

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HOSPICE CHAPLAIN
Professional Summary

Empathetic Hospice Chaplain with 11 years of experience assessing, developing and coordinating spiritual care plans. Well-organized and respectful individual with expertise in facilitating post-death bereavement processes and leading interfaith chapel services. Proficient in Kinser, Devero, Consolo, HospiceMD, Hospice Tools and Home Care Home Base.

Skills
  • Customer Service
  • Leadership/Management
  • Strategic Planning, Human Capital
  • Critical Thinking, Active/Empathetic Listening
  • MRI Systems: Devero, Kinser, HospiceMD, Hospice Tools, Consolo and Home Care Home Base
  • Project Management
  • Spanish speaking
  • Sacraments administration
  • Family support
  • Spiritual care
  • Crisis Management
  • Bible studies
  • Worship service assistance
  • Final arrangements assistance
Work History
Hospice Chaplain03/2017 to Current
Company Name – City, State
  • Implemented spiritual care plans, goals and interventions while providing spiritual care to patients.
  • Established bereavement program and attended IDG/QAPI m
  • Supplied spiritual care for diverse religious needs of patients, family and staff such as grief and bereavement support.
  • Communicated with interdisciplinary healthcare team to obtain pertinent information regarding patient's condition, family dynamics and health care teams' understanding of need for spiritual care.
  • Resolved crisis and emotional issues through empathy, support, prayer and scripture.
  • Facilitated post-death bereavement process for families, including referrals to variety of educational and support groups, individual counseling and crisis response resources.
  • Led programs such as worship, study, fellowship and service opportunities.
  • Officiated special services such as weddings, funerals, baptisms and nursing home services.
  • Managed a high of 70 patients
Hospice Chaplain08/2014 to 03/2016
Company Name – City, State
  • Counseled and provided care to patients with life-threatening illnesses to help families respond effectively to approaching death of loved one.
  • Developed and implemented processes to meet and offer support to all newly admitted families in inpatient areas.
  • Facilitated post-death bereavement process for families, including referrals to variety of educational and support groups, individual counseling and crisis response resources.
  • Provided spiritual care through visitation, counseling and prayer.
  • Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
  • Officiated special services such as weddings, funerals, baptisms and nursing home services.
  • Managed a high of 65 patients
HR Director03/2016 to 08/2016
Company Name – City, State
  • Handled on-boarding process for newly hired employees and distributed all paperwork.
  • Conducted exit interviews to better understand reasons why employees were separating from company.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Oversaw workers' compensation program for employees injured on job.
  • Provided immediate updates to entire employee pool when policies and procedures were altered.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Developed incentive program for hiring of and retaining of employees.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Liaised between multiple business divisions to improve communications.
  • Structured compensation and benefits according to market conditions and budget demands.
Chaplain Trainee01/2010 to 06/2010
Company Name – City, State
  • Comforted family members, offered attentive listening and high level of emotional support.
  • Supplied spiritual care for diverse religious needs of patients, family and staff such as grief and bereavement support.
  • Communicated with interdisciplinary healthcare team to obtain pertinent information regarding patient's condition, family dynamics and health care teams' understanding of need for spiritual care.
  • Resolved crisis and emotional issues through empathy, support, prayer and scripture.
  • Counseled and provided care to patients with life-threatening illnesses to help families respond effectively to approaching death of loved one.
  • Visited and counseled patients, families and staff in daily floor rotation per 8 hours concerning death and dying by providing direct spiritual care.
  • Met with individuals, discussed issues compassionately and determined appropriate type of involvement to meet spiritual needs.
  • Provided spiritual guidance, emotional support and direct care to residents, family members and staff.
  • Conducted religious sacraments two times per week, including anointment of sick and blessings.
  • Applied knowledge regarding crisis interventions to assist in emergency situations.
  • Led programs such as worship, study, fellowship and service opportunities.
  • Facilitated post-death bereavement process for families, including referrals to variety of educational and support groups, individual counseling and crisis response resources.
  • Officiated special services such as weddings, funerals, baptisms and nursing home services.
  • Earned one ACPE unit
Education
MBA: Business Administration07/2007Grand Canyon University- City, State
  • Thesis: Leadership in the Church
  • Continuing education in Leadership
  • Graduated in Top 10% of Class
  • Graduated with 3.74 GPA
MBA: Business Administration07/2007Grand Canyon University- City, State
  • Continuing education in Leadership
  • Graduated with 3.74 GPA
Bachelor of Science (B.S: Business Administration2000University of Phoenix- City, StateGPA: 3.5/4.0
Associate of Arts: Theology12/2004Sure Theological Foundation- City
Bachelor of Arts: TheologyExpected in 05/2022Living Word Bible College- City
Certifications

Pastoral Ordination

CERTIFICATIONS

ACPE - Association of Clinical Pastoral Education units 1

CPSP - College of Pastoral Supervision and Psychotherapy units 2 through 4

Affiliations
  • Toastmasters
  • ACPE
  • Community Care Chaplains
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Resume Overview

School Attended

  • Grand Canyon University
  • University of Phoenix
  • Sure Theological Foundation
  • Living Word Bible College

Job Titles Held:

  • Hospice Chaplain
  • HR Director
  • Chaplain Trainee

Degrees

  • MBA : Business Administration 07/2007
    MBA : Business Administration 07/2007
    Bachelor of Science (B.S : Business Administration 2000
    Associate of Arts : Theology 12/2004
    Bachelor of Arts : Theology Expected in 05/2022

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