Home Renovator Resume Example
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HOME RENOVATOR
Summary
Help individuals dealing with traumatic issues by providing individual and group counseling sessions focused on understanding and coping with problems to improve well-being. Advocate for clients to build support networks and obtain necessary resources. Skilled in program planning and optimization to maximize outreach.
Skills
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Experience
Home Renovator01/2019 to 02/2020Raymour & Flanigan FurnitureWatchung , NJ
- Coordinated with manager to evaluate work orders, create cost estimates and determine materials needed for projects.
- Installed, repaired and updated multiple rooms to the owner's expectations.
- Scheduled vendors and resources for maximum use of resources and minimal cost to enable timely completion of projects.
- Inspected equipment before and after use to verify functionality and promote continued accuracy and efficiency.
- Managed supply inventories and ordered new materials and supplies to meet projected needs.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Taxi Driver01/2009 to 01/2012Raymour & Flanigan FurnitureWest Springfield , MA
- Supervised driver teams, created shift schedules and maintained reservation calendar.
- Upheld high standards of professionalism and discretion when working with clients.
- Updated personal logs and business tracking documents accurately and according to schedule requirements.
- Appeared at designated appointments according to schedule.
- Determined pickup assignments and shift schedule by checking in with dispatch service.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Customer Service Representative01/2005 to 01/2009Executive TransportationCity , STATE
- Identified errors in data entry and related issues by mentioning to supervisors for resolution.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
- Worked under strict deadlines and responded to service requests and emergency call-outs.
- Supervised driver dispatching, route planning and vehicle tracking for over thirty-five drivers.
- Reviewed a multitude of routes and daily traffic and weather conditions and adjusted plans to meet daily requirements.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Conducted research on logistics operations, including reviews, feedback and site visits.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Customer Service Representative01/1991 to 01/2005Newport Yellow CabCity , STATE
- Evaluated customer account information to assess current issues and determine potential solutions.
- Worked with managers to develop service improvement initiatives.
- Cultivated impactful relationships with customers and drove business development by delivering customer service and knowledge of industry.
- Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
- Improved operations by working with team members and customers to find workable solutions.
- Identified and corrected data entry errors to prevent duplication across systems.
- Reviewed incoming forms and records to validate and verify reported data, assisting in quality assurance procedures by calling attention to improper reporting and suggesting improvements.
Education and Training
Certification: Peer Support Specialist03/2020Mental Health AmericaCity
Some College (No Degree): Computer Programming And Data EntryLincoln GrantCity
Some College (No Degree)Northern Kentucky UniversityCity, State
High School Diploma1982Covington Holmes High SchoolCity
Volunteer Opportunities
Women's Crisis Center
- Communicated with individuals' family members, offering information and insight into support services available at community level.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Spearheaded group counseling sessions to help individuals deal with domestic violence and traumatic issues.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
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Resume Strength
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Resume Overview
School Attended
- Mental Health America
- Lincoln Grant
- Northern Kentucky University
- Covington Holmes High School
Job Titles Held:
- Home Renovator
- Taxi Driver
- Customer Service Representative
Degrees
- Certification : Peer Support Specialist 03/2020
Some College (No Degree) : Computer Programming And Data Entry
Some College (No Degree)
High School Diploma 1982
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