Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Caring Home Health Aide dedicated to providing comprehensive personal support. Proficient in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies.

Skills
  • Organized
  • Budgeting
  • Business management
  • Leadership
  • Sales experience
  • Selling
  • Supervision
  • Upselling
  • Stocking and replenishing
  • Leadership
  • Conflict resolution techniques
  • File and records management
  • Meal planning and preparation
  • Progress documentation
  • Patient privacy
Work History
01/2020 to Current Home Health Aide Amedisys Inc. | Atlanta, GA,
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops
  • Completed entries in log books, journals and care plans to document accurately report patient progress
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
  • Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life
  • Supervised daily activities and provided assistance when needed
  • Planned and implemented community outreach and events to provide health education about cancer, self-care and preventative breast examinations
  • Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager
  • Provided direct personal care and administrative services to clients
  • Provided mobility assistance such as walking and regular exercising
  • Administered medication as directed by physician
  • Provided transportation, managing and scheduling appointments
  • Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting
  • Ensured safety and well-being of each patient in alignment with care plan
  • Maintained clean, safe and well-organized patient environment
  • Checked vital signs on 1 hour basis and contacted onsite physician regarding any patient health concerns or behavioral changes
03/2019 to 08/2019 Direct Support Professional Kennedy Krieger Institute | Baltimore, MD,
  • Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement
  • Assisted patients with adjusting to hospital procedures and helped each thrive in highly structured settings
  • Helped with diagnosing patients and delivering treatments with timely medication administration and specimen collection
  • Consulted with different healthcare disciplines to offer important mental health support to intellectually disabled patients
  • Worked to improve and enhance patient lives through effective and compassionate care
  • Administered medication as directed by physician
  • Developed rapport to create safe and trusting environment for care
  • Maintained clean, safe and well-organized patient environment
  • Answered 50 daily office phone calls for appointments, questions and visitations
01/2017 to 12/2017 Assistant Manager Evereve | Redmond, WA,
  • Trained team members in successful strategies to meet operational and sales targets.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Coached team on effective upselling and cross-selling methods.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Monitored employee performance and developed improvement plans.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Assisted Manager in interview process of prospective employees and provided feedback.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Supervised team of 12 employees and provided feedback on performance.
01/2016 to 12/2016 Team Lead Twin City Fan Companies | Mitchell, SD,
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
  • Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics
  • Managed schedules, accepted time off requests and found coverage for short shifts
  • Tracked receipts, employee hours and inventory movements
  • Worked with team members to improve performance and implement training updates
  • Assigned daily employee tasks and monitored activity and completion
  • Kept work areas clean, organized and safe to promote efficiency and team safety
  • Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices
  • Built application platform foundation to support migration from client-server product lines to enterprise architectures and services
  • Held meetings with employees to evaluate performance and make plans for improvement
  • Assessed workloads to meet seasonal fluctuation needs
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Cultivated productive and safe atmosphere while supervising team of 14 employees working with general restaurant equipment
Education
Expected in 06/2015 High School Diploma | South Shore International College Preparatory High, Chicago, IL, GPA:
Additional Information
  • ServSafe Certified

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Resume Overview

School Attended

  • South Shore International College Preparatory High

Job Titles Held:

  • Home Health Aide
  • Direct Support Professional
  • Assistant Manager
  • Team Lead

Degrees

  • High School Diploma

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