HOA Assistant Resume Example
Smooth and efficient Assistant with experience enhancing executive productivity and improving business operations. Exceed expectations for maximizing group performance and overseeing efficient calendars. Operate well with minimal supervision to meet demanding objectives. Talented Assistant with excellent interpersonal skills. Highly effective and knowledgeable in Office Software. Driven Assistant accustomed to juggling different tasks and doing anything i can to help out my business. Engaging and pleasant personality. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
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- Created and updated physical records and digital files to maintain current, accurate and compliant documentation
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
- Accomplished efficient Owner Status by coordinating all support and boosting HOA productivity with timely assistance
- Assisted manager in all aspects of business operations
- Authored clear and professional business documents, including Delinquency Letters, Delinquency Files and Violation Paperwork
- Participated in strategic planning for company growth
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency
- Provided accurate and effective product solutions to customers
- Worked closely with coworkers to strategically plan for company growth
- Furnished research and materials based on up-to-date web design standards
- Built and utilized reporting systems to keep customers and management in loop with latest information
- Kept register accurate through correct billing, payment processing and cash management practices
- Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Supervised restocking of salad bar and buffet for lunch and dinner service
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
- Created over 100 orders every day, documented special requests, and followed up with kitchen personnel to foster top-quality service and minimize complaints
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
- Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
- Served needs of large parties in busy environments
- Prepared beverages and filled food orders for customers
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
- Greeted and maintained relationships with regular customers
- Reduced shortages by holding staff accountable for excessive food waste and conducting shift inventories
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers
- Created and implemented policies to achieve customer satisfaction and maintain food service standards
- Communicated and negotiated with various vendors to obtain necessary inventory
- Maximized quality assurance by completing frequent checks of line
- Coordinated and organized all restaurant inventory once every day
- Oversaw food preparation and monitored safety protocols
- Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements
- Motivated staff to perform at peak efficiency and quality
- Orchestrated positive customer experiences at all stages by overseeing every area of customer service operations
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment once every hour
- Limited portion sizes and used garnishes to control food costs
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies
- Oversaw balancing of cash registers, reconciled transactions
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations
- Graduated with 3.4 GPA
- Member of National Honors Society
- Member of Student Council
- Graduated in Top 10% of Class
- Took basics here in high school and during the summer while at Texas A&M
- Continuing education in Biomedical Sciences to become and OB/GYN.
- Will further my education at medical school after graduating.
I am certified in Microsoft Office Word and Excel. I know how to accurately use both programs and can do multiple tasks on each. I use both of these in my everyday life both professionally and personal. I use these to keep organized, and it is an efficient way to keep things updated.
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Resume Overview
School Attended
- Rusk High School
- Tyler Junior College
- Texas A&M University
Job Titles Held:
- HOA Assistant
- Server
- Fast Food Manager
Degrees
- High School Diploma :
Biology
Bachelor of Science : Biomedical Sciences
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