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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Hardworking and reliable with strong ability in problem solving and communication. Offering experience in the healthcare and service industries. Highly organized, proactive, and punctual with team-oriented mentality. Dedicated healthcare professional adept at coordinating training, paperwork and specific community-based resources. Exceptional communication and planning abilities with an organized and thorough nature.

Skills
  • Professional written and verbal communication abilities
  • Bilingual (English and Spanish)
  • Knowledge of medical terminology
  • Supervisory experience
  • Self-directed
  • Analytical and problem solving skills
  • Quick learner
  • Highly motivated
  • Neat, clean, and professional appearance
  • Able to work in fast paces environments
  • Schedule Coordination
  • Microsoft Office
Work History
07/2021 to Current
Bilingual Community Health Worker Pursell Farms Sylacauga, AL,
  • Targeted specific community groups with wellness and disease management information.
  • Helped vulnerable individuals navigate complex healthcare system.
  • Explained required eligibility applications to patients and helped complete applications for services.
  • Managed enrollment, transportation and paperwork for individuals to take advantage of community resources.
  • Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
03/2021 to Current
Hispanic/Latino Liaison Chippewa Valley Free Clinic City, STATE,
  • Verified eligibility for patients and worked with clinic to schedule doctor visits and therapy sessions.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Interpreted for patients during intake, triage, medical visit, therapy sessions, and pharmacy visits
  • Assist Clinic Director in managing barriers attributed to language/cultural barrier and patient care
  • Document accurate patient information in charts
  • Scheduled, trained, and managed all the volunteer medical interpreters
  • Organized a woman's health night for all Hispanic patients who are uninsured to receive pap smears
07/2013 to Current
Server Cancun Mexican Grill City, STATE,
  • Highly organized and personable server with experience providing exceptional customer service. Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
  • Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation.
  • Success multitasking while remaining professional and courteous in fast-paced environments.
  • Cultivated warm relationships with regular customers.
  • Kept track of event finances, initial deposits, due payments and final balances.
09/2019 to 01/2021
Professional Medical Interpreter Intelligere City, STATE,
  • Precisely and accurately interpret critical medical advice and information given by the provider into equivalent terminology in the patient's native language.
  • Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.
  • Establish and maintain quality service and positive interaction with all patients, customers, visitors, health care providers, and clinical employees.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Learned time management and problem solving skills to support office needs.
06/2020 to 08/2020
Entrepreneurial Ecosystem Intern Red Wing Ignite City, STATE,
  • Completed in-depth research into topics, compiling data into desired format along with succinct summaries highlighting key points.
  • Answered telephone calls and emails each day to offer information and direct callers to company personnel. Assisted with presentations by creating and updating PowerPoint files.
  • Operations Management of Red Wing Ignite-high level overview and exposure to grant management, meetings, logistics, calendars, reporting requirements, team process alongside our Program Coordinator and Executive Director
  • Coworking & Meeting Space –interact with tenants, managing the space, help organize social & networking event(s) alongside Program Coordinator
Education
Expected in 05/2021
High School Diploma:
North High School - Eau Claire, WI
GPA:
Expected in 05/2021
Bachelor of Arts: Economics
St. Olaf College - Northfield, MN
GPA:
Certifications

40 hour medical interpreter certification

Additional Information

STEP Force Volunteer at Mayo Clinic Eau Claire

June 2014- Current

  • Provided knowledgeable support to hospital visitors, including directions to different floors and information on hospital policies.
  • Promoted team efficiency by delivering records, samples, and other items between different hospital floors.
  • Assisted with patient transportation, including helping discharged patients collect supplies and move to vehicles.
  • Assisted family members in locating patients or relatives.
Languages
Spanish:
Native or Bilingual
Negotiated:
English:
Native or Bilingual
Negotiated:

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Resume Overview

School Attended

  • North High School
  • St. Olaf College

Job Titles Held:

  • Bilingual Community Health Worker
  • Hispanic/Latino Liaison
  • Server
  • Professional Medical Interpreter
  • Entrepreneurial Ecosystem Intern

Degrees

  • High School Diploma
  • Bachelor of Arts

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