Him Mpi Associate Sr Specialist Him Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

I am an enthusiastic HIM Tech/MPI Specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. I feel that I am highly accurate and efficient with my work. Motivated to learn, grow and excel in my career. My years of customer service skills and computer skills have given me the ability to play many roles within HIM. I enjoy working with patients and other individuals within the community. I enjoy working with computer systems as well.

  • Strong Customer Service - I have worked with the public for 10+ years. I've learned it's best to always have a smile and try to accommodate each individual. My customer service skills lead me to training providers and staff.
  • All Around Team Player - I enjoy working in collaboration with my fellow co-workers and find it is a wonderful way to support each other. While writing SOPs (standard operating procedures), I find that it's always better to share ideas and thoughts with other as they can contribute their knowledge.
  • Works Well Independently - I have always worked well independently and I take pride in work. When training providers remotely, I would need to rely on myself to be able to activate the provider's remote access on their office desktops and work my way through any technical difficulties when they arose. I currently working remotely at home since March of 2020.
  • Communication Skills - I try to be clear and concise with information I am requesting. This saves time as there is less cause for confusion. I also am comfortable talking to new individual under pressure. For example working with patients who are frustrated regarding their records - I have learned to be patient and to stay positive while acknowledging their issues and working to resolve them.
  • Computer know-how - I have been working with many different computer systems for 10+ years. I am confident and comfortable working with Microsoft programs (such as Work, Excel, OneNote, Teams, Outlook, etc.), several EMR systems (EDM, Clinical Suites, AS400, Centricity, Epic, etc.), Zoom, PDF programs (Acrobat/Nitro Pro), and other online programs.
  • Attention to Details - Most of my work relates to paying attention to details. When working an overlay (demographic changes within the system) errors, it is important that I research the change with any documentation within the patient's chart. This can prevent further issues down the road such billing for service on the wrong patient.
  • Organization Skills - I work to complete projects in an efficient and timely manor while working under pressure. My goals currently are to publish SOPs in a timely manor so that other individuals can stay up-to-date with accurate information within our policies database.
Work History
10/2019 to Current
HIM MPI Associate/Sr. Specialist HIM Hca Port Charlotte, FL,

My daily work consist of completing error workqueues, reviewing and editing transcription, importing releases/request for ROI (Release of Information), and creating SOPs . I am also a SMART (Specialized Mentor and Revenue Cycle Trainer) for Ensemble.

  • The error workqueues consist of overlay errors, duplicate medical record numbers, interface errors coming from NL EMMC and Quest Labs, and chart correction errors. Each of these queues requires acute attention for detail and research within Epic.
  • I review for accuracy and edit transcription when necessary, which is imported into Epic from M-Modal (our transcription service).
  • I review and import releases/request into Epic for the ROI staff to complete.
  • I create the SOPs and other training materials/policies for HIM (Health Information Management) across three Covenant hospitals.
  • I am an Ensemble SMART, which I train new onboarding personnel within HIM for Covenant.
09/2011 to 10/2019
HIM Technician Eastern Connecticut Health Network Ellington, CT,

My work consisted of reviewing and editing transcription, completing releases within ROI, helping patients with their requests within ROI, merging duplicate patients within AS400 and EDM (medical records systems), working with physicians regarding their deficiencies within EDM, and training physicians within EDM.

  • I reviewed transcription for accuracy and edited transcription within EDM as necessary. Faxed final transcription to the appropriate providers offices.
  • I worked the front desk within the ROI department which consisted of completing releases/requests within AS400 and EDM, released records related to phone requests, and helped walk-in patients and requestors with releases/requests.
  • I merged patients within several different systems for our move from our legacy EMR to Epic. I was responsible for merging patients records from AS400/EDM (hospital records) with Centricity patients records (practice records).
  • I audited and reviewed physicians deficiencies within EDM. Physicians with deficiencies 30 days and older were contacted and asked to complete their late work.
  • I trained new onboarding providers on EDM: I trained them on how to navigate the system and how to edit/sign their records.
07/2009 to 09/2011
Cashier Fosters On The Run City, STATE,

I was a front counter cashier working directly with customers. I stocked shelves/coolers as needed. I also made coffee/food and cleaned the store daily.

Expected in 05/2009
Associate of Science: Medical Technology
Eastern Maine Community College - Bangor, ME
Expected in 06/2006
High School Diploma:
John Bapst Memorial High School - Bangor, ME,

I have a HFMA CRCR certification in HIM. CRCR - Certified Revenue Cycle



My hobbies include crocheting, playing video games with my kids, and more recently cooking/baking.

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Resume Overview

School Attended
  • Eastern Maine Community College
  • John Bapst Memorial High School
Job Titles Held:
  • HIM MPI Associate/Sr. Specialist HIM
  • HIM Technician
  • Cashier
  • Associate of Science
  • High School Diploma

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