him analyst ii resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
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Summary
Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Skills
Microsoft Office Suite
Epic, Cerner, HPF, NextGen
Complex Problem Solving
Policy Improvements
Data Processing
Experience
HIM Analyst II, 11/2021 - Current Parkland Health & Hospital System – Garland, TX,
Entered birth certificate data into VERA (Michigan Vital Events Registration Application and exceed five-day turn around time to ensure patients can order the birth certificate within two weeks of birth
Used excel daily to track patient information and birth certificate uploads
Went to patient rooms to pick up birth certificate and when need get affidavit signed/notarized affidavits
Called patients and nurses to see if birth certificate was ready or needed a worksheet. Called nurses when we needed to see nurse before entering room or made a plan to get worksheet to make sure everything was taken care of before discharge.
Worked on a project with Altarum to have data sent from Epic to VERA to auto fill data fields. This will help make the process quicker for certifying birth certificates.
Have helped patients fill out birth certificate when English is not their first language by writing for them.
Created an excel spreadsheet to track monthly data on how many birth certificates and affidavit are completed and put it into a pivot chart.
Quality checks on birth certificates entered
HIM Supervisor, 02/2021 - 11/2021 Atos – Neworleans, LA,
Supervised three full-time employees and three different students
Analyzed Ambulatory Surgery daily to ensure providers were completing operative reports. This impacted billing, coding and revenue for the hospital. There is a 24-hour turnaround time the reports need to be in by.
Emailed/called physicians, leadership staff, and other departments
Scanned, prepped, and indexed all different chart types
Used excel daily to send out important reports
Created new employee training manual which I was able to see through when the department hired a new employee. This had all the policies and procedures, explanation of the benefits employee receives, and productivity measures from Cerner. This gives the employee all the information of the department and once trained reference this manual if they have questions before asking management.
Participated with hiring for three Health Information Analyst and one Supervisor position. Was able to decide who we hired.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Coding Support Specialist, 09/2019 - 02/2021 Blue Ridge Healthcare System, Inc.. – Marion, NC,
Queued- Worked all Horizon patient folder workflow queues daily
Analyzed Ambulatory Surgery and Emergency Records daily to bring down missing charts/patient reports. This generated more revenue for the hospital.
Emailed/called physicians, leadership staff, and other departments about delinquent doctors or missing documentation. This helped bring down outstanding discharged and no final bill (DNFB) accounts.
Scanned, prepped, and indexed all different chart types to send to coding
Used excel daily to send out important reports that would show how much dollars was outstanding due to missing documentation or charts.
Created forms that was used by the patient. I would make them easier to read and try to make more yes/no questions instead of having the patients write a full response. Also re-formatted forms to match McLaren form requirements.
Created a procedure for how to work through lab and radiology Queues. This helped impact getting revenue for the hospital. This helped the department know what was missing so they could get the documents in the chart, so then I could send to coding to be billed out.
Took over responsibilities for team lead while she is out
Weekly physician suspension report- created a list of doctors that are missing documentation and are holding up dollars. This would be sent to leadership and all doctors. After 5 days doctor got a warning and after 7 days doctor was suspended from practicing until documentation was completed
Ran audit trails if a chart/document is prepped, scanned, or indexed wrong
Intern, 01/2019 - 03/2019 City National Bank Of Florida – Fort Lauderdale, FL,
Prepped, scanned, and indexed medical records to be imported into the EMR (Electronic Medical Record) where I was above Horizon Patient Folder productivity standards, so charts got to coders quicker which meant charges were being billed quicker and McLaren got their revenue quicker.
Used EMR to access patient information
Created forms to be utilized in patient care settings
Sat through an entire hiring process and attended weekly leadership meetings
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