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high school counselor 504 coordinator resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Organized, ethical and highly dependable administrative professional offering keen attention to detail and strong decision-making skills. Self-motivated work ethic to perform effectively in independent or team environments. Passionate about delivering superior interactions and serving others.


Education
Lamar University , Expected in Masters : Counselor Education - GPA :
  • 4.0 GPA
Sam Houston State University , Expected in Bachelor of Science : - GPA :
Skills
  • Document and file management
  • Spreadsheet development
  • Multitasking and time management
  • Masters use of computer and adaptation to new software, procedures and methods
  • Efficient and detail oriented
  • Familiar with content creating, reels, social media, and digital technology
  • Excels in providing outstanding customer service in member facing setting as well as remote, virtual or call center setting including email or online chat communications
  • Extremely productive and able to prioritize in fast paced continuously changing environment
  • Courteous with strong service mindset
  • Efficient data entry, collection, written communication and typing / clerical functions
  • Team player with experience in leadership positions with ability to work independently and interdependently
  • Experience with Microsoft Office, Google Suite, Zoom, Webinars
  • User, troubleshooting and technology support, maintaining website content and updates
  • Over 10 years experience with Skyward, Frontline/ ESPED
  • Expertise in reviewing resumes, interviewing, assisting in training new hires and employee delegation of duties
  • Translates technical information to language/literacy level of each customer and uses active listening skills to verify understanding
Certifications
  • Texas Certified School Counselor
Experience
Alvin ISD - High School Counselor, 504 Coordinator
, , 07/2017 - 06/2022
  • Entered data, generated reports and produced tracking documents
  • Managed filing systems for electronic and hard copy documents to keep organized records
  • Gathered and organized materials to support operations and coordinate meetings and events
  • Collaborated with colleagues and parents to advise students on career planning in order to build and create schedules
  • Familiar with college admissions, consulting, advising and recruitment
  • Knowledgeable of NCAA rules and requirements for student athletes
  • Collaborated with parents, school faculty and social workers to execute and implement solutions to address problems and grow student success
  • Supported 600 plus students through challenging developmental milestones and crisis situations and coordinated outside service referrals for those needing extra assistance
  • Maintained confidentiality
  • Provided virtual social, emotional and academic support to both students and parents
  • Handled inquiries from difficult, challenging experiences using effective clear communication and strong interpersonal skills to reduce anxiety and de-escalate frustration
  • Maintained positive relationships and open communication with parents about application paperwork, testing requirements and upcoming deadlines
  • Designed, implemented, updated and monitored web pages and functionality for continuous improvement
  • Received and responded to customer service requests via letters, emails, telephone calls and in-person interactions
  • Counseled and mentored students individually and in group sessions to help promote personal and educational motivation
Alvin ISD - Special Education Inclusion/Resource Teacher
, , 06/2014 - 07/2017
  • Provide special education students with learning activities and experiences designed to help them fulfill their potential for intellectual and social growth
  • Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration
Huntsville ISD /Brazosport ISD - Special Education, Teacher
, , 11/2011 - 06/2014
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals to 100%
Affiliations

Alpha Kappa Alpha Sorority, Inc

Secretary

Sam Houston State University


  • Recorded meeting minutes, maintained all pertinent organizational documents/confidential information, composed/created spreadsheets /documents, created power points etc.
  • Planned multiple organizational events, programs and socials
  • Performed over 500 hours of community service at schools, nursing homes, etc
  • Scheduled appointments and conducted follow-up calls to clients.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Produced accurate office files, daily report documents, memos and updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Scanned documents and saved in databases to keep records of essential organizational information.
  • Completed data entry tasks with accuracy and efficiency.

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Resume Overview

School Attended

  • Lamar University
  • Sam Houston State University

Job Titles Held:

  • High School Counselor, 504 Coordinator
  • Special Education Inclusion/Resource Teacher
  • Special Education, Teacher

Degrees

  • Masters
  • Bachelor of Science

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