High end wine specialist / retail associate Resume Example
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HIGH END WINE SPECIALIST / RETAIL ASSOCIATE
Professional Summary
Enthusiastic, outgoing and dependable associate proficient at building positive relationships with new and existing customers by offering superior customer service.
Skills
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Work History
Front Desk Agent06/2015
to Current
Blackberry Farm – Walland , TN
Blackberry Farm – Walland , TN
- Ensuring Spa and hotel guests are provided with high end service in a luxurious setting
- Using affluent verbiage when speaking with guests
- ?making sure that each customer has a unique experience tailored to their liking while following up to ensure they were satisfied
- Shared best practices for sales and customer service with other team members to help improve the spa's efficiency.
- Followed St. Regis Brand guidelines to present visually appealing displays of anything presented to our guests.
- Cultivated a customer-focused environment by greeting and responding to all guests in a friendly manner.
Esthetician and body contouring specialist 04/2015
to 06/2015
Marriott International – Kissimmee , FL
Marriott International – Kissimmee , FL
- Developed individualized, therapeutic skin-care programs.
- Performed body treatments, including waxing, body contouring, ultra sound, And high frequency
- Flexibly worked evenings and weekends to ensure proper spa coverage.
- Discussed procedures and treatment options with clients.
High end wine specialist / retail associate04/2014
to 10/2014
South Cape Wine & Spirits – City , STATE
South Cape Wine & Spirits – City , STATE
- Operated a cash register for cash, check and credit card transactions with accuracy.
- Stocked and replenished merchandise according to store merchandising layouts.
- Alerted customers to upcoming sales events and promotions.
- Welcomed customers into the store and helped them locate items.
- Preserved a perfect attendance record .
Barrista05/2013
to 11/2013
Main Street Bakery – City , STATE
Main Street Bakery – City , STATE
- Memorized recipes for speciality coffee beverages and seasonal offerings.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Developed and demonstrated skilful and creative latte art to engage customers.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Server05/2012
to 05/2013
Kanpai Sushi Lounge – City , STATE
Kanpai Sushi Lounge – City , STATE
- Served costumers in a respectful timely manner while meeting all dietary and allergy needs possible.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Followed all heath and sanitation guidelines appropriately
- Preserved a perfect attendance record as well as being on call displaying dependability.
Education
Esthetics: Cosmology2013Glenwood Beauty Academy-
City,
State
High School Diploma: 2012Yampah Mountain High School-
City,
State
Accomplishments
Professional Halfpipe skiier ranked in top 20 in the world consistently for the last 3 years.
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Resume Overview
School Attended
- Glenwood Beauty Academy
- Yampah Mountain High School
Job Titles Held:
- Front Desk Agent
- Esthetician and body contouring specialist
- High end wine specialist / retail associate
- Barrista
- Server
Degrees
- Esthetics : Cosmology 2013
High School Diploma : 2012
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