Hha Cna resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Ambitious Certified Nursing Assistant with extensive experience in patient care and hospital administrative functions. Strong bedside manner skills combined with ability to evaluate and advocate for patient needs. Proven history of cultivating strong patient rapport to provide exceptional care and patient education. I love working in the hospital setting and learning new things about the different patients that I meet every day. I am great at attending to my patients and making sure they are happy and well taken care of. I make it my goal to have my patients feeling like they were treated with the care that they deserve by the time that my shift is over. I am a very fast learner and I love learning new things. I am also very detailed, I love to make sure that everything is ready and stocked for the next shift.

  • Transporting patients
  • Patient-focused care
  • Dementia and Alzheimer's knowledge
  • Feeding assistance expert
  • Responding to emergencies
  • Supporting Personal Needs
  • Recording Vital Signs
  • Preparing Meals
  • Patient Relations
  • Patient Management
  • Observing Responses
  • Measuring Bodily Fluids
  • Infection Control and Aseptic Procedures
  • Documenting Behaviors
  • Conducting Intakes
  • Companionship and Emotional Support
  • Bathing
  • Quality Assurance Controls
  • Patient Assessments
  • Compassionate
  • Efficient and reliable team player
  • Adaptable
  • Compassionate caregiver
  • Trustworthy companion
  • Quick Thinking
  • Very fast Hands on Learner
Work History
01/2020 to Current
HHA/CNA Sunrise Senior Living Mundelein, IL,
  • Developed rapport to create safe and trusting environment for care.
  • Promoted development of healthy lifestyle to meet health and wellness objectives.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Supervised daily activities and provided assistance when needed.
12/2018 to 11/2019
Patient Care Assistant Capital Health Morrisville, PA,
  • Helped enhance unit operations by continuously delivering accurate, efficient care and maintaining performance objectives.
  • Upheld confidentiality requirements and regulatory compliance guidelines in all areas.
  • Responded to patient lights to handle needs and enhance overall comfort.
  • Completed documentation of care, hospital actions and patient activities.
  • Monitored ongoing care and proactively corrected problems.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Collected vitals and biological samples to support diagnostic plans and ongoing assessment strategies.
  • Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
01/2011 to 05/2019
Restaurant Co-Manager Wendy's City, STATE,
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Led and directed team members on effective methods, operations and procedures.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Prepared for and executed new menu implementations.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
Expected in 06/2013
High School Diploma:
Eastern York High School - Wrightsville,
Expected in
No Degree: Nursing
Harrisburg Area Community College - Harrisburg, PA
Expected in 06/2022
BSN: Nursing
Westmoreland County Community College - Youngwood, PA

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Resume Overview

School Attended

  • Eastern York High School
  • Harrisburg Area Community College
  • Westmoreland County Community College

Job Titles Held:

  • Patient Care Assistant
  • Restaurant Co-Manager


  • High School Diploma
  • No Degree
  • BSN

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