Obtain a position in a challenging environment, which is conducive to professional growth and development, where my skills and experience are used to the full benefit of both employer and employee. 30/1 wpm, and Ten Key. Experienced in Microsoft outlook, word, and Knowledge of office rules on filing and information, and computer filing procedures. Attentive, compassionate professional who possesses over 5 years of experience working in an office setting Works independently with initiative and a positive, professional demeanor Highly focused and results-oriented in supporting complex, deadline-driven projects Excellent communication, interpersonal, problem solving, and time management skills Exceptional attention to detail; strong interpersonal skills and team player Familiarity with utilizing multiple phones and computers to access customers information and is comfortable with entering high volumes of data into the system Genuine people-person who enjoys finding lasting solutions for customers and assisting on more complex calls. Technical Customer Service Specialist with a vast knowledge of web applications, software and framework seeking to assist clients in all troubleshooting endeavors.
Received award for customer service recognition and ability to work well with the other team members.
Active directory, Apple, AS400, Attorney, Citrix, com, hardware, Client, clients, Customer Service, CVS, data bases, Edge, email, features, financial, legal, letters, listening, Mainframes, Microsoft programs, office, Windows, Windows operating systems, network, policies, script, phone, troubleshooting,and Unix
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