Network engineer and Military Veteran with a Secret Security Clearance and 9 plus years of proven experience in the United States Navy and the private business sector. Extensive knowledge in a wide range of areas from System Administration, Network Security and Network Engineering. Proven leader and team member with a knack for solving complex issues.
United States NavyHelp Desk Support
Use of Microsoft XP support software (DameWare Development, Remote Desktop and SCCM) to Deploy operating systems, software applications, and software updates.
Created trouble tickets for all calls using Remedy System after meticulous research is gathered from the customer.
Trouble tickets included numerous issues from connectivity issues, to application support, password resets, and file permissions.
Provided support for Printers, Plotters and Digital senders as well as personnel deployed to remote locations in support of USAFRICOM Command.
Accepted and solved over 25 daily calls, providing computer support services to remote and local customers and organizations; created and performed troubleshooting of tickets with a 95 percent resolution rate.
Booz Allen HamiltonSan Diego, CASenior Network Engineer09/2014 to 08/2015
On site technical support for the Automated Digital Networking System program of record in the Enterprise Engineering and Certification Lab.
Collaborate with various departments to obtain detailed information pertaining to specifics of future test events that require the ADNS suite.
Implementation and configuration of multi vendor equipment to include Cisco, Bluecoat and Riverbed Steelhead devices.
Configurations include OSPF, EIGRP, Multicast, VRF, PIM, IGMP, Vlans, ACLs, tunnels, QoS and LAN/WAN technologies.
First point of contact for all ADNS troubleshooting and configuration issues.
Maintain up to date inventory on all equipment as well as up to date network diagrams using tools such as Microsoft Visio.
Booz Allen HamiltonSan Diego, CASenior Consultant01/2013 to 01/2014
Provided network expertise in the design of the Consolidated Afloat Networks Enterprise Services for the Navy's Littoral Combat Ship.
Designed detailed network design diagrams from existing architectures, created physical and logical network designs, conducted risk assessments as well as budget analysis.
Worked with a team of 6 personnel to put together a proposed CANES implementation package that contained specific details ranging from, detailed diagrams, rack and cable layouts, risk assessments, equipment list, budget requirements to present to the Navy's Littoral Combat Ships decision makers on whether to proceed with out projected design and implementation.
Hewlett Packard Enterprise ServicesSan Diego, CASenior Network Administrator01/2012 to 01/2013
Led the Network Engineering effort in the build out of the Marine Corps development and certification lab in Quantico, Va.
Worked with a team of 7 engineers from various specialties including System, Storage and PKI engineers.
Complete build out took less than 90 days from the ground up from racking and cabling all equipment to the accreditation and certification by the C&A team.
Responsible for inventory and asset management of a multiple vendor network which included Cisco, Juniper, Brocade, F5, Riverbed, Blue Coat and Mcafee equipment as well as coordination with Vendor reps to ensure demo equipment is returned on time and End of Life equipment is retired and replaced with current and supported devices.
Oversaw and account for all configurations, maintenance, engineering and management of all devices in the HP certification and development labs to include updates to software, firmware and IOS as well as configurations and troubleshooting on various protocols and devices ranging from OSPF, BGP, STP, TACACS, 802.1x, RADIUS, Vlans, VPNS, ACLs, Firewalls, F5 Load balancers as well as wireless controllers and access points.
Team Lead for the network team, which consisted of 3 personnel, in charge of managing and tracking teams projects as well as assisting with troubleshooting and configuration of various solutions as well as provided training sessions on various networking topics.
United States NavyNetwork Administrator01/2006 to 01/2012
Monitored and maintained over 200 routers, switch and firewalls to include TACLANE KG-175 layer 3 encryption device support.
Utilized network monitoring tools to monitor network performance, identify/resolve problems using WhatsUp Gold, SolarWinds Network performance monitor and Network configuration manager.
Daily activities included Troubleshooting LAN/WAN connectivity.
Analyzing and reporting outages and corrective actions to Theater Network Operations Center.
VLAN administration, Sidewinder firewall administration, OSPF and BGP routing protocol configuration and troubleshooting.
Provided support of network devices to include routers, switches, firewalls, printers and VOIP phones.
Hand Selected by Department Head to travel to Uganda Africa to support a critical network outage at remote site.
While there was able to isolate the issue and work with engineers back at USAFRICOM headquarters to resolve the issues and return system to its normal working state.
United States NavySystem Administrator01/2006 to 01/2010
Administered the Top Secret/SCI windows network which included 8 servers, 22 client machines, voice circuits as well as 7 Alcaltel switches and Video teleconferencing equipment which supported 200 users.
Duties included management of active directory, performing daily and weekly backups, applying patches, system upgrades, video teleconferences as well as the setup of various HF, UHF frequency voice circuits.
Led and trained a team of 3 Sysadmins in daily activities which included providing training on various topics which led to a 90 percent completion rate of System Administration qualifications.
Promoted to work center supervisor of Combat Systems Department.
Supervised 45 personnel in the maintenance of all equipment and the upkeep of the Combat Systems maintenance plan as well as ensure that weekly maintenance reports were provided to Department head.
Master of Science:Information Security and Assurance2014Western Governors UniversityInformation Security and Assurance
Bachelors of Science:Information Systems Security2011American Military UniversityInformation Systems Security