|Microsoft word, Excel, Power Point Office applications: Microsoft Word, Excel, Lotus Notes Medical Billing systems: Medisoft, Practice Manager DOS and Windows versions, AWD (electronic records)|
Analyzed performance of Business Process Departments using practice management software to ensure adherence to company procedures and insurance payers policies.
Recommended steps to improve workflow and maximize quality and productivity standards.
Managed special projects with department managers to optimize physician reimbursement.
Led all the departments to achieve optimum performance consistent with the company goals and objectives.
Trained staff on medical billing procedures to decrease the percentage of errors in charge and payment entries.
Managed the receivables and client projects for the largest medical client of a healthcare outsourcing company.
Resolved commercial, government and HMO claims for physician practices in multiple states with a 100% success.
Nominated for Company Physician Practice Services Award for achieving optimum client satisfaction.
Managed the Corporate Insurance Department of an Optometry practice with six satellite offices.
Supervised account receivables, balanced charges and payments and generated monthly financial reports,
Skillfully developed department procedures in order to provide billing software and physician reimbursement training to clinic managers and staff.
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