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Healthcare Assistant Resume Example

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HEALTHCARE ASSISTANT
Professional Summary

Coordinated and prepared worker with over 10 years of successful experience in multiple industries. Resilient and adaptable in dynamic environments. Recognized consistently for performance excellence and contributions to success in customer service, planning, inventory control, managing custom compliance and transportation logistics. My strengths include outstanding interpersonal, analytical, problem solving, and negotiating skills backed by training in a multitude of industries.

Skills
  • Apply Organizational Techniques
  • Judgment and Decision Making
  • Direct patient care
  • Patient management
  • Retail Inventory
  • Inventory Maintenance
  • Optimal Storage Organization
  • Utilization Reports
  • Machinery
  • Order picking and processing
  • Shipping and packaging
  • Inventory counting proficiency
  • Exceptional time management skills
  • Shipping procedures understanding
  • Stock management
  • Stocking
  • Retail materials management
  • Customer-oriented
  • Shipping and receiving
  • Recordkeeping strengths
  • Data Entry Software
  • Consumer Trends
  • Scheduling
  • Basin cleaning
  • Telephone switchboards
  • Payment collection
  • Appointment booking
  • Photography expertise
  • Multi-line phone skills
  • Effective managerial techniques
  • Computer-literate
  • 45+ WPM typing skills
  • Excellent phone etiquette
  • SAP software
  • Microsoft Office Suite proficiency
Work History
Healthcare Assistant, 02/2019 to Current
Epiphony Healthcare – Union City , GA
  • Participated in fun activities, including memory games and exercise with patients each day to boost mood, improve overall memory and provide light entertainment.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Supported patient comfort and safety by adjusting bed rails and equipment.
  • Employed mobility devices and hoyer equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Transported patients between rooms and appointments or testing locations.
  • Maintained best-in-class standards for individualized care by continuously checking in with patients and families and quickly providing care.
Inventory Associate, 05/2015 to 06/2016
WIS International – Macon, GA
  • Created reports detailing all aspects of inventory, including costs, deliveries and usage.
  • Placed orders for new supplies based on established needs and special circumstances.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Managed and recorded all leads from outbound telephone marketing.
  • Maintained friendly and professional customer interactions at all times.
  • Created and updated customer accounts with relevant information.
  • Emphasized product features based on analysis of customers' needs.
  • Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Maintained up-to-date knowledge of all available products.
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Over achieved in new business during 1st quarter.
  • Exceeded targeted sales goals by 75%.
  • Collected information on sales and service issues to provide effective resolutions.
Stylist Assistant, 02/2010 to 03/2015
Total Elegance II – Macon , Georgia
  • Answered questions for customers and ascertained needs prior to beginning hair services and ending hair services.
  • Inventoried products and supplies and kept products within optimal levels to meet shampooing, retail corner and hairdresser needs.
  • Scheduled appointments for salon and maintained efficient records for administrative and accounting needs.
  • Massaged customers scalps, monitored health and dryness conditions and conveyed concerns to hairdressers.
  • Kept detailed track of client preferences and product needs to enhance scheduling and customer service.
  • Listened to customer preferences and recommendations from hairdressers to sell appropriate scalp products, bringing in varying revenue per week.
  • Offered appointment information updates and rescheduling to guests.
  • Remained polite when speaking with difficult guests on phone.
  • Carefully maintained financial filing system.
  • Transported soiled linens to laundry facilities.
  • Processed guest credit card information for salon services.
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
Education
Some College (No Degree): Aircraft Structure TechnologyCentral Georgia Technical College - Macon, GA
Associate of Applied Science: Medical Assistant, 08/2014
American Professional Institute - Macon, GA
Accomplishments
  • Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
  • Implementation - Assisted in implementation of new tracking system that resulted in improved patient care.
  • Maintained consistent and on-time delivery record with 100% of all orders arriving on time or ahead of schedule.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
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Resume Overview

Companies Worked For:

  • Epiphony Healthcare
  • WIS International
  • Total Elegance II

School Attended

  • Central Georgia Technical College
  • American Professional Institute

Job Titles Held:

  • Healthcare Assistant
  • Inventory Associate
  • Stylist Assistant

Degrees

  • Some College (No Degree) : Aircraft Structure Technology
    Associate of Applied Science : Medical Assistant , 08/2014

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