Healthcare Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability. Detail-oriented and driven with expertise in problem solving and managing daily functions.
Complex problem solving
Strong organizational skills
Active listening skills
Team player with positive attitude
Attention to detail
Eager to learn
Strong work ethic
Healthcare Administration InternMay 2017 to Jul 2017 Idaho Urologic Institute － Meridian, IDWorked with the administration staff on projects including Policy and Procedure Manual, the metrics of the practice, Payer contracts, and database entry updates .
OwnerMar 1999 to May 2013 In home daycare － Meridian, IDCarefully monitored childrens' play activities. Read stories to the children and taught them painting, drawing and crafts. Routinely picked children up from school and activities. Maintained daily records of activities, behaviors, meals and naps. Billed and managed daycare accounts.
Customer Service RepresentativeAug 1996 to Dec 1998 First Security Bank － Boise, IDAddressed customer service inquiries in a timely and accurate fashion. Provided accurate and appropriate information in response to customer inquiries. Made reasonable procedure exceptions to accommodate unusual customer requests. Developed effective relationships with all call center departments through clear communication.
Education and Training
Bachelor of Science, Healthcare Administration2017Brigham Young University - Idaho － Rexburg, Idaho
Coursework included Hospital and Health Care Administration, Advanced writing in Professional Context, Medical Terminology, Production and Operation Management, Accounting, Healthcare Insurance Industry , Healthcare Strategy, Healthcare Finance, Managing Healthcare Provider Organization, Biostatistics
Meridian High School Girls Basketball
March 2014 – May 2016
Served as the president and vice-president. Coordinated fundraising events. Worked closely with the coaching staff to organize events for the team.
West Ada School District
2006 – Current
Worked with teachers in the classroom on many activities including one on one tutoring with the students, grading, and assistance in lesson prep.