Diversely qualified, energetic administrative professional with over 17 years experience in the healthcare and social services fields looking to return to professional employment. Bringing a dedicated work ethic and strong office acumen focused on customer service, efficiency, with a positive attitude to meet and exceed department objectives with minimal supervision.
As a representative of the NYS of Health Insurance Enrollment Center, under the Affordable Care Act, I worked to educate, enroll, and maintain eligibility for health insurance benefits to residents in a tri-county area and patients and visitors in the hospital in which our office was based.
Responsible for oversight and management of the county's Medicaid Managed Care Department under the direction of the Medicaid Principal and also acted as the Disability Coordinator for Medicaid and Public Assistance applicants in need of specialized services.
Acted as support staff for utilization review nurses, discharge planners, social workers and charge nurses to fulfill all necessary and related clerical duties for the hospital and patients.
Assisted in the design, support and growth of spouse's successful high-end rustic furniture business.
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