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Health Information Management Clerk Resume Example

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HEALTH INFORMATION MANAGEMENT CLERK
Professional Summary

Respectful Health Information Management Clerk with superior attention to detail and skill in evaluating and correcting health records. Go-getter with expertise scanning and indexing medical records to appropriate chart. Excellent work ethic and exemplary time management skills, demonstrated over 21 years of industry expertise.

Skills
  • Regulatory Compliance
  • Records review
  • Database maintenance
  • Verbal and written communication
  • Organization
  • Data Entry
  • Account reconciliations knowledge
  • Appointment Scheduling
  • Office administration
  • Expense tracking
  • Preparing contracts
  • Equipment sterilization
  • Keyboarding skills
  • Dictation experience
  • Digital File Management
  • Inter-office communications
  • Supply ordering
  • EHR account setup
  • Business correspondence
  • HIPAA guideline compliance
  • Microsoft Office
  • Excel
  • Medical office administration
  • Insurance claims
  • EMR / EHR
  • Medical billing knowledge
  • Incoming call reception
  • Unit secretary training
  • Patient records maintenance
Work History
Health Information Management Clerk, 01/2016 to 11/2018
Carolinas ContinueCARE Hospital At Kings Mountain – Kings Mountain, NC
  • Interacted and communicated easily with department personnel and public.
  • Trained on direct reports to aid in department procedures and policies to maximize department effectiveness.
  • Managed system conversion and maintained minimal downtime during updates.
  • Kept accurate log of all requests for medical information and records.
  • Accurately pulled patient records for upcoming appointments and procedures, typically within 24-hour period.
  • Communicated effectively with staff, patients and insurance companies by email and telephone.
  • Identified new methods to optimize medical records management.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Maintained accuracy, completeness and security for medical records and health information.
  • Utilized [EPIC] to manage and confirm patient data, such as insurance, demographic and medical history information.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Developed team communications and information for Governing Board meetings.
  • Maintained excellent attendance record, consistently arriving to work on time.
Administrative Assistant, 01/2015 to 01/2016
Carolinas ContinueCARE Hospital At Kings Mountain – Kings Mountain, NC
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Processed invoices and expenses.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Organized weekly staff meetings and logged minutes for corporate records.
Certified Nursing Assistant , 07/1998 to 01/2015
Crawley Memorial Hospital – Boiling Springs, NC
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to the RN.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Transported patients between rooms and appointments or testing locations.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Education
Associate of Science: Medical Office Administration, Expected in 01/2021
Isothermal Community College - Spindale, NC
Certification : Certified Nursing Assistant IICleveland Community College - Shelby, NC
Certification : Certified Nursing AssistantIsothermal Community College - Spindale, NC
High School Diploma: 1998
East Rutherford High School - Forest City, NC
Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Awarded "Employee of the Month" for delivering outstanding administrative support.
  • Data Entry - Reviewed and updated client correspondence files and scheduling database.
  • Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
  • Assisted management with the training of new staff members.
  • Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
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Resume Overview

Companies Worked For:

  • Carolinas ContinueCARE Hospital At Kings Mountain
  • Crawley Memorial Hospital

School Attended

  • Isothermal Community College
  • Cleveland Community College
  • East Rutherford High School

Job Titles Held:

  • Health Information Management Clerk
  • Administrative Assistant
  • Certified Nursing Assistant

Degrees

  • Associate of Science : Medical Office Administration , Expected in 01/2021
    Certification : Certified Nursing Assistant II
    Certification : Certified Nursing Assistant
    High School Diploma : 1998

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