Health Information Management Clerk Resume Example
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HEALTH INFORMATION MANAGEMENT CLERK
Professional Summary
Respectful Health Information Management Clerk with superior attention to detail and skill in evaluating and correcting health records. Go-getter with expertise scanning and indexing medical records to appropriate chart. Excellent work ethic and exemplary time management skills, demonstrated over 21 years of industry expertise.
Skills
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Work History
Health Information Management Clerk, 01/2016 to 11/2018
Pacific Medical Centers – Butte , MT
Pacific Medical Centers – Butte , MT
- Interacted and communicated easily with department personnel and public.
- Trained on direct reports to aid in department procedures and policies to maximize department effectiveness.
- Managed system conversion and maintained minimal downtime during updates.
- Kept accurate log of all requests for medical information and records.
- Accurately pulled patient records for upcoming appointments and procedures, typically within 24-hour period.
- Communicated effectively with staff, patients and insurance companies by email and telephone.
- Identified new methods to optimize medical records management.
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintained accuracy, completeness and security for medical records and health information.
- Utilized [EPIC] to manage and confirm patient data, such as insurance, demographic and medical history information.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Developed team communications and information for Governing Board meetings.
- Maintained excellent attendance record, consistently arriving to work on time.
Administrative Assistant, 01/2015 to 01/2016
Koman Holdings – Glendale , AZ
Koman Holdings – Glendale , AZ
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Processed invoices and expenses.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Organized weekly staff meetings and logged minutes for corporate records.
Certified Nursing Assistant , 07/1998 to 01/2015
Catholic Health Initiative – Sugar Land , TX
Catholic Health Initiative – Sugar Land , TX
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to the RN.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Transported patients between rooms and appointments or testing locations.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Obtained client medical history, including medication information, symptoms and allergies.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Education
Associate of Science: Medical Office Administration, Expected in 01/2021
Isothermal Community College - City, State
Isothermal Community College - City, State
Certification : Certified Nursing Assistant IICleveland Community College - City, State
Certification : Certified Nursing AssistantIsothermal Community College - City, State
High School Diploma: 1998
East Rutherford High School - City, State
East Rutherford High School - City, State
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Awarded "Employee of the Month" for delivering outstanding administrative support.
- Data Entry - Reviewed and updated client correspondence files and scheduling database.
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Assisted management with the training of new staff members.
- Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
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Resume Overview
School Attended
- Isothermal Community College
- Cleveland Community College
- East Rutherford High School
Job Titles Held:
- Health Information Management Clerk
- Administrative Assistant
- Certified Nursing Assistant
Degrees
- Associate of Science : Medical Office Administration , Expected in 01/2021
Certification : Certified Nursing Assistant II
Certification : Certified Nursing Assistant
High School Diploma : 1998
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