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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Highly adaptable and passionate Public Health professional with years of experience, well-versed in current public health concerns and needs of different demographic groups. Skilled in providing excellence patient centered-care. Prepared to leverage education, experience and strengths to target today’s healthcare challenges to execute organizational goals.

Skills
  • Strong data collection and management skill
  • Computer skills (Word, Excel, SPSS and Outlook)
  • Ability to solve problem efficienctly and effectively
  • Mentor staffs and encourage development
  • Develop collaborative relationships with multidisciplinary team member
  • Insurance Knowledge
  • Patient confidentiality
  • FDA Drug Safety Guidelines
  • Flexibility/adaptability
  • Interpersonal skills
  • Initiative-Taker
Education
West Chester University of Pennsylvania West Chester, PA Expected in 05/2019 Master of Public Health : Healthcare Management - GPA :
Temple University Philadelphia, PA Expected in 05/2017 Bachelor of Arts : Neuroscience - GPA :
Certifications
  • Infection Prevention & Control Program …CDC -2020
  • Public Health and community Engagement …NDPHTN ..2020
Professional Experience
Dlh Holdings Corp. - Health Hub ADMINSTRATOR
San Antonio, TX, 05/2019 - Current
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Communicated with patients, ensuring that medical information was kept private. Handle patient case management and education
  • Offered patients and patrons information on various immunizations . Develop and coordinate health care program. Develops patients goals and monitoring progress.
Aurora - Lead Pharmacy Technician
Seattle, WA, 01/2011 - 05/2019
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Implemented improvements to pharmacy organization system to increase customers satisfaction from 65% to 95% by constantly navigating with team members.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies. Collaborate with internal and external vendors to improve drug delivery to customers on time.
  • Stocked, labeled and inventoried medication to keep accurate records. Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient. Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales. Monitor daily supplies and promptly submit replenishment in orders to prevent shortages/overstock
  • Communicate federal/state compliances and applicable policies to staff as prescribe by management Adhered to all HIPAA laws and other health and environmental compliances
Family Services Of Montgomery County - Special Project Management -Intern
City, STATE, 03/2019 - 08/2019
  • Worked with senior project managers to assist with day-to-day functions, to improve company goals. Developed and designed new standards-based clients In-take and volunteers promotional flyers that was overdue for years. Evaluated and assisted in conducting needs assessment of clients/volunteers
  • Maintained close connection with project personnel to quickly identify and resolve problems. Successfully led key projects and reduce loneliness/depression in homebound and isolated elderly 10% in months.
  • Collaborated with internal and external stakeholders and increased clients/volunteers referrals form 20% to 45% in 6 months .Collected data from customer calls and onsite service visits into company's system using Microsoft word and excel. Increased wellness survey scores in addressing healthcare gaps amongst elderly population by 25% in 6 months.
SGS International - Inventory Specialist
City, STATE, 05/2003 - 01/2010
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Improved customers relationship over the years by 65% that lead to retention and profitability. Resolved and reduced customers complaints in a timely and efficient manner to foster organizational goals
  • Collaborated with internal and external vendors to keep up-to-date with industry trends and update inventory as needed.
Affiliations
  • American Public Health Association - Present
  • Neuroscience Association of Pennsylvania 2015 - 2017
  • National Honor Society -Present

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Resume Overview

School Attended

  • West Chester University of Pennsylvania
  • Temple University

Job Titles Held:

  • Health Hub ADMINSTRATOR
  • Lead Pharmacy Technician
  • Special Project Management -Intern
  • Inventory Specialist

Degrees

  • Master of Public Health
  • Bachelor of Arts

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