health facility surveyor and life safety surveyor resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Rigorous and professional surveyor with extensive knowledge of recertification, complaint, follow-up, infection control, life safety and extended surveys. Vast understanding of federal and state regulations and stardards. Proven experience in regulatory compliance, investigation, quality assurance wtih sound judgement, analytical problem-solving skills and decisive nature.

  • Regulatory and statutory compliance
  • Quality Assurance
  • Health and safety standards
  • Investigation/inspection
  • Administration
Work History
Health Facility Surveyor and Life Safety Surveyor, 04/2018 to Current
Signify Health Inc.Phoenix, AZ,
  • Responsible for conducting on-site survey and certification of Medicare-Medicaid certified health care facilities using federal and state regulations and standards
  • Surveys facilities to verify regulatory compliance with Medicare certification standards and to protect the health, welfare and safety of residents and/or patients based on State and CMS regulations
  • Determines if care, treatment, and services are consistent with federal requirements
  • Evaluates all aspects of the long-term care faciity from the quality of care to resident rights and physical environment
  • Conducts complaint investigations based on State protcols and CMS federal regulations
  • Communicates non-compliance issues with the key personnel throughtout the survey and during the exit conference to assure understanding of the deficiencies cited
  • Conducts follow-up visits and monitoring surveys to ascertain if the facilities' plans of correction to resolve the deficient practices have been implemented
  • Reviews previous survey data and prepares packets of forms to be completed in a survey following principles for documentation, and reviews documents for compliance with Federal regulations
  • Prepares accurate reports of all matters relating to surveys for federal certification so that a determination can be made reguarding certification from observations, record reviews and interview
  • Compiles weekly reports and provides reports of compliance or non-compliance
  • Conducts annual and follow-up surveys for the life safety code regulations for long term care facilities
Site Director, 07/2017 to 03/2018
Ymca Twin CitiesForest Lake, MN,
  • Responsible for the overall operation of the Senior Center activities, including supervising the Center's programs, staff, volunteers and facilities
  • Coordinates the organization, staffing and operational activities for the Senior Center
  • Direct, coordinate, and review the daily work plans for the Senior Center services and activities; assign work activities; monitor work flow; review and evaluate methods and procedures; meet with staff to identify and resolve problems
  • Identifies opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement necessary improvements
  • Responsible for implementing program polices in accordance with the Division of Aging, including monitoring and evaluating services, documentation, quality control
  • Gathers data, analyzes it and prepares and compiles it into reports which are distributed to the appropriate personnel
  • Ensures excellent recordkeeping and maintenance through Harmony software for billing to the governing agencies
  • Performs diverse human resource activities, including hiring, training, disciplinary and termination in compliance with organizational and legal guidelines.
  • Provides exceptional service including case management, planning activities, and educational opportunities to a large client base
  • Recruits new members through attendance at community events, promotional materials, and other methods
  • Provides administrative duties including timekeeping and other monthly reporting
Executive Director, 07/2013 to 07/2017
Perry County Day Service Center, Inc. (PCDSC)City, STATE,
  • Oversees and provides the overall leadership and vision of PCDSC, which is a Developmental Day Treatment Center (DDTCS) for adults with developmental/intellectual disabilities licensed by the State of Arkansas
  • Responsible for the administration of PCDSC, including: meeting compliance mandates, conforming to all regulatory matters for Center-based services from the State of Arkansas constituting program policy and procedure interpretation and implementation, quality metrics, evaluating program service delivery effectiveness, case management and effective documentation
  • Additionally, responsible for all human resource and administrative duties including interviewing, hiring, training and evaluating employee performance, collecting and maintaining employee files, designing and implementing administrative and operating procedures, timekeeping, payroll management and other monthly reporting, ensuring fiduciary duties for budget control, processing and tracking total revenue, advising the Board of Directors on all matters and making referrals to other agencies
  • Responsible for overseeing and ensuring all regulatory requirements are met for the Child and Adult Care Food Program (CACFP) as well as submitting monthly reports and completing the annual application for participation
  • Additionally, responsible for meeting transportation compliance and regulatory requirements for the FTA Section 5310 Enhanced Mobility of Seniors and Individuals with Disabilities Program including submitting quarterly data and other required reports and applications
  • Accountable for ensuring the health and safety of all consumers by following applicable federal and state requirements
Bachelor of Arts: Occupational Safety, Expected in 2016 to Waldorf University - Forest City, IA,

Occupational Safety

  • Summa cum laude graduate
Bachelor of Arts: Rehabilitation Science , Expected in 2013 to Arkansas Tech University - Russellville, AR,

Primary Emphasis-Social Services

  • Magna cum laude graduate
Associate of Science: , Expected in 2012 to University of Arkansas Community College - Morrilton, AR,

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Resume Overview

School Attended

  • Waldorf University
  • Arkansas Tech University
  • University of Arkansas Community College

Job Titles Held:

  • Health Facility Surveyor and Life Safety Surveyor
  • Site Director
  • Executive Director


  • Bachelor of Arts
  • Bachelor of Arts
  • Associate of Science

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