health educator ii resume example with 12+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Result driven Health Specialist fluent in Spanish focused on improving health in individuals and specific groups by using education and public awareness strategies. Effective teacher with strong communication , persuasive, problem-solving and relationship building skills. Adept at case managing patients chronic health conditions and reducing the progression of a disease and mortality rate.Prepared to bring 9 years' experience to a challenging new role with growth potential.
Skills
Planning and Coordination
Excellent
MS Office
Very Good
Proficient in Nextgen
Cultural Awareness
Active Listening
Dependable and Responsible
Prevention strategies
Diabetes and nutrition education
Experience
Health Educator II, 01/2013 to Current State Of Oklahoma – Sapulpa, OK,
Counsel and educate patients about reproductive health issues, sexual transmitted diseases and family planning
Provides preventative and case management services to children and families at risk of developing health chronic conditions
Ensured the appropriate use of Nextgen to maximized the number of encounters a month
Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
Managed and mentored new receptionist, health educators and medical assistants answering questions, offering opportunities to shadow and explain departments programs and companies procedures
Oversaw and implemented the comprehensive perinatal services program (CPSP) to decrease the incidence of low birth weight in infants and improve the outcome of pregnancies
Promoted available resources and connected individuals with services such as Medical, Cal Fresh, Covered CA, Homeless shelters, rehab programs and housing
Prepared, complied and analyzed reports on a monthly basis to improve the operations of the department and identify the needs of the patients
Assisted with development of improved seminars and training materials
Provided expertise for clinical support and services
Promoted available resources and connected individuals with services
Provided service and supportive counseling in client's native language, translating and interpreting between client, family and third-party entities
Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures
Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
Referred families to shelters, legal resources and educational programs
Teamed up with managers and executives to assist in evaluating and improving performance of direct services, contributing to strategic program planning and development
Created well-written, effective care plans appropriately matching needs of clients following the patient centered medical home model (PCMH ) standards and guidelines to achieve a good long-term glycemic control for diabetic patients
Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities
Assessed needs of new mothers and advised mothers about child care topics and breastfeeding education
Patient Service Representative, 09/2012 to 12/2012 Smile Brands – Reedsburg, WI,
Ensured safety and well-being of patients and employees by complying with OSHA standards and regulations
Used NextGen to schedule and manage patients appointments
Ensured HIPAA compliance to protect individuals medical records and health information
Trained, coached and mentored new staff to comply with the companies policies and procedures
Collected deposits, fees and payments to meet monthly collection goals
Provided quality customer care service to ensure patients felt satisfied
Compiled and reviewed medical charts to ensure documents are attain, scanned and up to date with state regulations
Explained plans for treatment and payment options
Facilitated communication between patients and various departments and staff
Organized patient records and database to facilitate information storage and retrieval.
Family Support Assistant, 12/2007 to 05/2010 Moorpark Family Resource Center – City, STATE,
Connected families with resources in the community for nutrition, parenting, and preschool services
Surveyed parents on the monthly activities and classes
Performed clerical tasks, including answering incoming phone calls, sorting mail and sending correspondence
Compiled socioeconomic data for specific program eligibility determinations and large-scale research purposes
Demonstrated respect, friendliness and willingness to help wherever needed
Used coordination and planning skills to achieve results according to schedule.
Education and Training
Bachelor of Science: Health Education, Public Health, Expected in 05/2012 to - , GPA:
Activities and Honors
San Francisco State University - San Francisco, CA
Member of [Student Orga
Accomplishments
Awarded Employee of the Quarter at Clinicas Del Camino Real Inc
On April, 2017
Increased health education encounters to an average of 120 visits per month over the past 9 years
Received consistent high marks on performance reviews including "exceeds expectations" ratings
Reduced the incidence of low birth weight in infants and improved the outcome of pregnancies by providing prenatal managed care
Used patient care medical home (PCMH ) plan to manage and track patients chronic disease progress by 200 patients within a year
Certifications
Mental Health First Aid USA Certified by National Council for Behavioral Health, 2017
Family Planning Health Worker (FPHW) Certified by the California Family Health Council, 2016
Comprehensive Perinatal Services Program Certified by the California Department of Public Health, 2013
Diabetes Paraprofessional Certified by the American Association of Diabetes Educators, 2018
.
Languages
Spanish:
Native/ Bilingual
Negotiated:
Certifications
Family Planning Health Worker (FPHW) Certified by the California Family Health Council - [2022]
Comprehensive Perinatal Service Program Certified by the California Department of Public Health- [2019]
Diabetes Paraprofessional Certified by the American Association of Diabetes Educators [2018]
Mental Health First Aid USA Certified by the National Council for Behavioral Health [2017]
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