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Health Educator II Resume Example

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HEALTH EDUCATOR II
Professional Summary

Independent, collaborative, and results oriented professional Health Educator, with full scope outpatient/inpatientmedical and behavioral health experience. Knowledgeable and experienced in disease prevention and health management. Leverages public speaking events and training seminars to increase awareness and encourage self management. Accustomed to advocating for services to meet providers and patients health care needs. Excellent reputation for resolving problems and improving customer satisfaction.

Skills

*Motivational interviewing

*Expert medical knowledge (English/Spanish).

* Knowledgeable in NexGen EHR.

* Strong project/time management and organizational skills.

* Attention to detail and excellent follow-through on work tasks with ability to handle multiple tasks simultaneously.

* Comfortable communicating and working closely with providers and medical staff.

* Strong teaching, training and presentation skills.

* Excellent interpersonal skills exemplified by building and maintaining rapport.

* Ability to observe, analyze and detect errors.

* Demonstrated good problem-solving skills; sound judgement.

* Positive professional attitude, adaptable to change.

* Proficiency in Microsoft Windows applications.

Languages
English/Spanish
Work History
Health Educator II, 12/2017 to 01/2020
State Of Oklahoma – Oklahoma City , OK
  • Performed team based care with clinicians ensuring patient centered medical care is provided.
  • Counseled, educated, developed, and documented care plans and follow up for patients with chronic conditions including, diabetes, cholesterol, hypertension, asthma, smoking cessation, kidney disease, COPD, CHF, as well as reproductive health.
  • Identified patient barriers and discussed ways to overcome them.
  • Utilized data analytics systems to track, monitor, and assist with compliance of preventative measures and gaps in care.
  • Counseled and educated adult and pediatric patients on weight, nutrition, and wellness including pediatric behavioral interventions.
  • Located resources appropriate for patient level of literacy.
  • Planned, selected, and developed topics and themes for numerous health fairs.
  • Assisted the providers in performing health risk assessments for patients during their annual wellness visits to help detect early signs of dementia.
  • Enrolled and performed health, psychosocial, nutritional assessments for comprehensive prenatal services program (CPSP) on pre and postpartum patients.
  • Taught group classes on diabetes management/nutrition, what to do when your child gets sick and breast feeding.
  • Directed hospital tours for OB patients in preparation for their delivery.
  • Performed advocacy services which included assisting patients with completing forms for disability/family leave, patient assistant programs for discount medications, presumptive eligibility enrollment for Medi-Cal and family planning, access, care, and treatment (FPACT).
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Behavioral Health Case Manager, 04/2012 to 01/2014
Anthem, Inc. – Cleveland , TX
  • Actively communicated and built relationshipswith providers to explain behavioral health referral process, clarify information and communicate documentation requirements.
  • Assisted providers with a warm hand off and secure appropriate referrals in accordance with utilization management criteria and patient interviewing.
  • Managed over 20 patient case loads while monitoring, conducting home and school visits with consistent evaluation of progress with care plans.
  • Presented group classes on parenting issues addressing the difficult task of child discipline, including stress management/relaxation classes.
  • Provided local community resources and relevant educational literature to our patients.
  • Achieved high level customer service and provider's interest with the behavioral health department's support, by promoting open communication with other program/departments for referrals.
  • Communicated training materials on behavioral health department's guidelines/updates to educate office staff and providers within private or group setting.
  • Maintained direct communication with site clinic managers, quality management teams, providing updates on operational issues, process improvement suggestions and clinical documentation improvement opportunities.
  • Assisted in quality assurance monitoring by assessing completeness and proper accuracy of documentation preparation for site audits.
  • Trained new employees, including LCSW's regarding program workflow and patient documentation.
Medical Intern, 07/2010 to 06/2011
General Hospital "Dr. Martiniano Carvajal" – City , STATE
  • Supervised and managed daily activities of clinical team's consisting of physicians, nurses and support staff.
  • Assisted in leading clinical team in delivering care services that promoted optimal health to patients in areas of OBGYN, pediatrics, surgery, psychiatric, intensive care unit, internal & emergency medicine.
  • Coordinated multiple aspects of care to ensure patient progress.
  • Referred patients to appropriate specialists and outpatient settings including support programs and rehabilitation centers.
  • Monitored and established plan of care to achieve desired goals and outcomes for both patient and hospital.
  • Worked with providers, patients and social workers to develop post-care needs.
  • Trained/coached new interns on proper and accurate documentation, program workflow and patient's plans of care.
Volunteer Work, 02/2014 to 12/2017
Holy Cross Ministries – City , STATE
  • Assisted in organizing 2 retreats and 2 conferences per year for religious diocese of Fresno.
  • Presented spiritual/motivational teachings at weekly prayer meetings.
  • Provided support in marketing and distribution of flyers and mailing ticket confirmations.
  • Assisted in set up, decoration, and break down of events.
  • Core and board member to the healing ministry.
Education
M.D: 2008
Autonomous University Of Guadalajara - City, State
Bachelor of Arts: Dance/BiologyUniversity Of California - City, State
Certifications

Comprehensive Perinatal Services Program Provider Overview Training, Certificate of Completion, October 2018.


American Association of Diabetes Educators, Diabetes Paraprofessional Level 1 Career Path Certificate Program Completion, December 2018.


Family Planning Health Worker Certification, March 2019

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Resume Overview

School Attended

  • Autonomous University Of Guadalajara
  • University Of California

Job Titles Held:

  • Health Educator II
  • Behavioral Health Case Manager
  • Medical Intern
  • Volunteer Work

Degrees

  • M.D : 2008
    Bachelor of Arts : Dance/Biology

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