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health education specialist resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Knowledgeable Health Educator professional fluent in Spanish and focused on improving health in individuals and specific groups by using education and public awareness strategies. Effective teacher with strong communication and relationship building skills. Prepared to bring my experience to a challenging new role with growth potential.

Skills
  • Fluent in Spanish
  • Expertise in Public Health
  • Materials preparation
  • Excellent computer skills
Experience
07/2015 to Current Health Education Specialist County Of Contra Costa, California | Martinez, CA,
  • Adolescent Pregnancy Prevention Grant Coordinator
  • Manage and Monitor EZZTPI Database
  • Oversee other Health Educators data
  • Enter and report all required data, monthly, quarterly and Annually
  • Prepare documents as needed such as consent forms, enrollment forms, participant agreement and satisfaction surveys
  • Teen Pregnancy Prevention Coalition Coordinator
  • Plan and set up meeting
  • Prepar agenda and meeting minuets
  • Lead, Present and prepare coalition meeting and reports
  • Assist with implementing ideas the Coalition has proposed
  • Making Proud Choices Facilitator
  • Teach curriculum with fidelity according to grant guidelines
  • Coordinate with school administrators the set up of schedules for the delivery of reproductive health and puberty education
  • Develop and prepare lesson plan and presentation materials for classes.
  • SOAR Educator; schedule sessions with student and parent, Prepare for each session by assessing student file and gathering appropriate materials, listen, counsel and educate during sessions, maintain student file
  • Substance Abuse Prevention Collation Member
  • Safe Sitter Facilitator
  • Order and distribute supplies within unit
  • Prepare and teach summer programs on various health topics at different locations around the county
  • Prepare, present and educate community organizations regarding health education programs
  • Work successfully with diverse group of coworkers to accomplish goals and address issues related to public health.
  • Work closely with team members to deliver project requirements, develop solutions and meet deadlines.
04/2019 to Current Travel Consultant Werner Enterprises Inc | Romeoville, IL,
  • Searched and confirmed travel reservations for customers.
  • Maintained updated knowledge of airline regulatory requirements and industry standards for client support.
  • Handled travel arrangements for groups, couples, executives and special needs clients.
  • Took payments via credit and debit cards and handled sensitive information with professionalism and discretion.
  • Addressed client inquiries and resolved issues and complaints regarding various travel arrangements.
  • Asked open-ended questions to best understand client needs and determine best travel offerings.
  • Established base of loyal clientele due to excellent listening and research skills and keen understanding of travel budgets.
  • Helped clients purchase flight tickets, arrange car rentals and locate other forms of transportation.
  • Utilized promotional materials and discounts to sell trip packages to clients.
  • Provided clients with brochures, guides and maps to assist with trip preparation.
  • Created travel itineraries and made adjustments to meet client specifications.
01/2010 to 07/2015 Bilingual Patient Service Specialist CaroMont Medical Group | City, STATE,
  • Translate and interpret medical terminology in spanish
  • Wellness ambassador for Caromont Health
  • Educate office staff and patients with billing claim and account reconcile
  • Organize and coordinate wellness activities for four practices
  • Organize and coordinate staff health fairs; Health Screening for Gaston county employees, Health fairs for churches, schools and community groups, couch to 5k coach.
  • Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Coordinated with patients and healthcare professionals to meet patient needs.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Supported hospital and clinic operations using customer service skills and detailed system knowledge.
  • Documented and managed patient information in computer system.
  • Ran credit card batches and balanced deposits on daily basis.
  • Scheduled patient appointments and procedures.
  • Obtained insurance verification and authorization to submit financial clearance of patient accounts.
  • Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
06/2002 to 06/2012 Customer Service and Sale Assistant Food Lion | City, STATE,
  • Supervise front-end staff
  • Prepare bank deposits
  • Monitor check out stations
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Smiled and greeted customers, performed suggestive selling and resolved issues promptly and courteously to maximize customer service.
  • Followed cleaning and sanitation guidelines to maintain work areas, equipment and display cases and meet health and OSHA requirements.
  • Leveraged cash register to perform purchase transactions and process refunds, gift cards and lottery requests.
  • Resolved customer complaints regarding sales and service.
Education and Training
Expected in 12/2009 to to Bachelor of Science | Health Promotion University of North Carolina At Pembroke, Pembroke, NC GPA:
Languages
Spanish:
Native/ Bilingual
Negotiated:

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Resume Overview

School Attended

  • University of North Carolina At Pembroke

Job Titles Held:

  • Health Education Specialist
  • Travel Consultant
  • Bilingual Patient Service Specialist
  • Customer Service and Sale Assistant

Degrees

  • Bachelor of Science

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