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Health Counselor Resume Example

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HEALTH COUNSELOR
Summary

Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Sales expertise
  • Detailing plans
  • Customer assistance
  • Health products knowledge
  • Call center experience
  • Data entry
  • Coordinating services
  • Conducting assessments
  • Coaching patients
  • Improving well-being
  • Gathering referrals
  • Team collaborating
  • Educating families
  • Team management
  • Organization
  • Problem resolution
  • Supervision
  • Administrative support
  • Communications
  • Customer service
  • Business operations
  • Relationship development
  • Team building
  • Inventory management
Experience
Modere | DesMoines, Iowa Health Counselor05/2020 - Current
  • Supported members through navigation of enrollment process to facilitate optimal decisions.
  • Answered questions on diverse topics, including authorization procedures, copay requirements and premiums.
  • Performed psychosocial assessments and evaluations of current needs.
  • Guided clients in development of skills and strategies for dealing with individual problems.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Collaborated with others to discuss new [Type] opportunities.
  • Created agendas and communication materials for team meetings.
Blades Barbershop | Desmoines , Iowa Barber 01/2018 - Current
  • Maintained updated knowledge of industry products and chemical composition structure and properties.
  • Monitored, tracked and recorded client satisfaction to maintain [Number]% positive ratings.
  • Designed and recommended home hair care regimens and treatments to meet individual customer needs.
  • Introduced special hair treatments, scalp massage and styling tools to modernize and streamline services.
  • Responded to customer inquiries by phone, email and in person.
  • Created repeat business by developing long-term relationships with regular customers to increase client base [Number]%.
  • Fielded incoming phone calls and scheduled client appointments.
  • Conducted regular meetings to brief employees about salon's success and announce sales goals.
  • Leveraged [Software] to conduct and record monthly salon product inventory.
  • Pre-booked future appointments to increase repeat business.
  • Clipped and sheared hair into diverse cuts and fades for [Number] customers daily.
Men's room | Cedar Rapids, IABarber02/2014 - 01/2018
  • Styled and designed traditional and contemporary hairstyles for men and women daily.
  • Resolved customers concerns with knowledgeable and professional approach.
  • Introduced state-of-the-art techniques to color and treat hair.
  • Fielded incoming phone calls and scheduled client appointments.
  • Sanitized equipment and parts and maintained work areas in neat fashion.
  • Cut and styled natural, artificial, colored or textured hair.
  • Handled all incoming phone calls and scheduled appointments.
  • Drove retail sales through salon product and service promotion, making specific client recommendations.
  • Created repeat business by developing long-term relationships with regular customers to increase client base [Number]%.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Conducted regular meetings to brief employees about salon's success and announce sales goals.
  • Offered clients catalog showcasing hairstyle options so they could decide on cut and color.
  • Maximized profits and sustained operations through implementation of new sales strategies and marketing promotions.
Christianson Chiropractic | Cedar Rapids, IAChiropractor's Assistant08/2011 - 05/2012
  • Assisted with technical treatments and entered information within patient records and charts.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Helped residents achieve [Type] program goals and increase independence.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Recorded vital signs and medical history for [Number] patients each [Timeframe].
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Educated patients about medications, procedures and physician's instructions.
Education and Training
Xavier High School | Cedar Rapids, IAHigh School Diploma05/2012
Capri College | Cedar Rapids, IACosmetologist in Cosmetology06/2013
American Hair Academy | Mount Pleasant, IABarbering in Barbering07/2014
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Resume Overview

Companies Worked For:

  • Modere
  • Blades Barbershop
  • Men's room
  • Christianson Chiropractic

School Attended

  • Xavier High School
  • Capri College
  • American Hair Academy

Job Titles Held:

  • Health Counselor
  • Barber
  • Chiropractor's Assistant

Degrees

  • High School Diploma
    Cosmetologist in Cosmetology
    Barbering in

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