Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Thoughtful and effective Healthcare Specialist for the U.S. ARMY with expertise in trauma and clinical care. Offering 3 years of experience in the medical field. Adept at communicating with patients and other healthcare personnel to develop well-informed treatment plans. I'm well trained in dealing with concerned and stressed "customers" and work well under stressful situations.

  • Healthcare management
  • Healthcare facility coordination
  • Wound care specialist
  • Healthcare delivery systems management
  • Health care consultation
  • Healthcare staff interaction
  • Educating healthcare clients
  • Healthcare knowledge
  • Healthcare operations
  • Healthcare terminology
  • Preventative care specialist
  • Healthcare decision-making background
  • Direct patient care and advocacy
  • Patient and caregiver education
  • Childcare management
  • Physical care needs
  • Emotional care
  • Complex wound care
  • Acute care
  • Customer care experience
  • Quality patient care
  • Safety and health standards
  • Emergency medical care
  • Post-op care
  • Trauma care
  • Careful handling
Hope Haven, Inc. Storm Lake, IA,
  • Drove team success by completing assigned task quickly and accurately.
  • Administer emergency medical treatment to battlefield casualties
  • Assist with outpatient and inpatient care and treatment
  • Instruct Soldiers on Combat Lifesaver/First Responder training course
  • Manage Soldiers' medical readiness, medical supplies, and equipment
  • Patient care techniques
  • Advanced medical care
  • Plaster casting techniques
  • Enjoy helping and caring for others
  • Ability to communicate effectively and work under stressful conditions
  • Strong attention to detail
  • Lead and train soldiers in their MOS and other skills to better productivity within unit.
  • Remained level-headed and proactive during emergency situations.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Provided direct patient care, including stabilizing patients and determining course of action based on triage.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Managed care in field and in-transit, including performing standard testing and administering necessary medication.
  • Operated emergency vehicles with caution to keep patients, public and first responders safe.
  • Assessed incident scene upon arrival to determine level of safety for all first responders.
  • Asked patients questions regarding ingestion or intake of over-the-counter, prescription and illicit medications.
  • Documented all calls in reports detailing type of incident and course of treatment.
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
  • Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Labeled blood vials with critical information like time of collection, date, and patient name.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Interviewed patients and analyzed and documented medical records to update and file documents.
Food Server, 08/2016 - 01/2017
Landry's Lafayette, LA,
  • Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Partnered with team members to efficiently serve food and beverages.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Collected empty plates and glasses to minimize bussing requirements between customers.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Prepared dining and serving areas by setting up tables and counters.
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
  • Inventoried food supplies to determine needs and replenish stations.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Designed custom private function and banquet packages to accommodate groups of up to 15.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
CREW MEMEBER, 01/2016 - 06/2016
Taco Bell City, STATE,
  • Drove team success by completing assigned task quickly and accurately.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Organized and restocked food materials and cooking supplies to support operations and team productivity.
  • Helped customers find specific products, answered questions and offered advice.
  • Processed returned items in accordance with store policy.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Education and Training
Associate of Applied Science: NURSING , Expected in
Central Texas College - Killeen, TX

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  • Associate of Applied Science

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