Thoughtful and effective Healthcare Specialist for the U.S. ARMY with expertise in trauma and clinical care. Offering 3 years of experience in the medical field. Adept at communicating with patients and other healthcare personnel to develop well-informed treatment plans. I'm well trained in dealing with concerned and stressed "customers" and work well under stressful situations.
Skills
Healthcare management
Healthcare facility coordination
Wound care specialist
Healthcare delivery systems management
Health care consultation
Healthcare staff interaction
Educating healthcare clients
Healthcare knowledge
Healthcare operations
Healthcare terminology
Preventative care specialist
Healthcare decision-making background
Direct patient care and advocacy
Patient and caregiver education
Childcare management
Physical care needs
Emotional care
Complex wound care
Acute care
Customer care experience
Quality patient care
Safety and health standards
Emergency medical care
Post-op care
Trauma care
Careful handling
Experience
HEALTH CARE SPECIALIST, 03/2017 - Current Hope Haven, Inc. – Storm Lake, IA,
Drove team success by completing assigned task quickly and accurately.
Administer emergency medical treatment to battlefield casualties
Assist with outpatient and inpatient care and treatment
Instruct Soldiers on Combat Lifesaver/First Responder training course
Manage Soldiers' medical readiness, medical supplies, and equipment
Patient care techniques
Advanced medical care
Plaster casting techniques
Enjoy helping and caring for others
Ability to communicate effectively and work under stressful conditions
Strong attention to detail
Lead and train soldiers in their MOS and other skills to better productivity within unit.
Remained level-headed and proactive during emergency situations.
Transported patients from accident scenes to hospitals in emergency vehicles.
Provided direct patient care, including stabilizing patients and determining course of action based on triage.
Monitored patients from scene to hospital transfer while conducting in-transit care.
Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Evaluated patients' medical status and monitored vital signs during transit.
Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
Demonstrated dedication to providing quality care through continued training and education.
Managed care in field and in-transit, including performing standard testing and administering necessary medication.
Operated emergency vehicles with caution to keep patients, public and first responders safe.
Assessed incident scene upon arrival to determine level of safety for all first responders.
Asked patients questions regarding ingestion or intake of over-the-counter, prescription and illicit medications.
Documented all calls in reports detailing type of incident and course of treatment.
Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
Labeled blood vials with critical information like time of collection, date, and patient name.
Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Interviewed patients and analyzed and documented medical records to update and file documents.
Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Partnered with team members to efficiently serve food and beverages.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
Collected empty plates and glasses to minimize bussing requirements between customers.
Completed final preparations of dishes and quickly delivered items to customers.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Prepared dining and serving areas by setting up tables and counters.
Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
Reset tables between guests, including refilling condiments and wiping down all surfaces.
Inventoried food supplies to determine needs and replenish stations.
Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Designed custom private function and banquet packages to accommodate groups of up to 15.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
CREW MEMEBER, 01/2016 - 06/2016 Taco Bell – City, STATE,
Drove team success by completing assigned task quickly and accurately.
Handled escalated customer complaints to provide full resolutions and promote loyalty.
Upheld high standards of productivity and quality in all areas of operations.
Organized and restocked food materials and cooking supplies to support operations and team productivity.
Helped customers find specific products, answered questions and offered advice.
Processed returned items in accordance with store policy.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Learned roles of other departments to provide coverage and keep store operational.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Welcomed customers, offering assistance to help find necessary store items.
Processed customer payments quickly and returned exact change and receipts.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Education and Training
Associate of Applied Science: NURSING , Expected in - Central Texas College - Killeen, TX GPA:
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