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Head Start/Early Head Start Assistant Director Resume Example

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HEAD START/EARLY HEAD START ASSISTANT DIRECTOR
Professional Summary

Accomplished Service Area Coordinator with over 15 years of experience working within a Head Start & Early Head Start setting. Offering experience implementing new and innovative programs aimed at meeting the needs of the staff and families we serve throughout the community, and the organization. Highly skilled at building lasting relationships with staff, families, and community partners.

Skills
  • Head Start & Early Head Start Program familiarity
  • Head Start & Early Head Start program expertise
  • Head Start Performance Standards & Head Start Act
  • Start-up planning
  • Responsive to needs and questions
  • Excellent organizational and administrative skills with experience in dealing with the public and completing projects within strict deadlines
  • Maintain and strive for excellent written, oral and non-verbal communication skills, problem resolutions abilities, and a high level of confidentiality
  • Focused leadership and coaching skills
  • Provide a positive environment for staff and build trust to keep team members engaged and motivated
  • Encourage feedback from all levels
Work History
Head Start/Early Head Start Assistant Director 02/2020 to Current
Delaware County Intermediate Unit – Morton, PA
  • Developed team communications and information for [Type] meetings.
  • Resolved [Type] problems, improved operations and provided exceptional client support.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Led [Type] team in delivery of [Type] project, resulting in [Result].
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Family & Community Engagement Coordinator03/2010 to 02/2020
Maternity Care Coalition – Philadelphia , PA
  • Use of the PFCE Framework to enhance and coordinate program services. Implemented training to all staff on a yearly basis to provide a better understanding of everyone's role in the PFCE Framework and how all staff are linked together. Used data from several sources to help the organization enhance or provided new programs and partnerships. From this data we were able to implement a researched-based parent curriculum that met the needs of our families, we formed partnerships with community homeless shelters and/or community homeless organizations/groups to increase our services to homeless families, incorporated a staff wellness program to positively impact program environment, updated professional development/staff training plan to meet the needs of trends in our community.
  • Prepared a wide variety of data resources for the purpose of documenting activities and issues, meeting compliance requirements, providing audit presentations, and or providing supporting materials for requested actions. Served as a representative from the Family and Community Engagement service area in my organizations going paperless work group. Provided input to the team of what needed to be in the ChildPlus system and how we can pull the data necessary.
  • Incorporate Relationship-Based Competencies to support family engagement. Implemented staff training regarding RBC's and explaining how the the RBC's help strengthen relationships with families, support families towards their goals, identifying ones own strengths and challenges for supporting family engagement, seek out professional development to enhance their knowledge of family engagement and relationship-based practices
  • Conduct Community Assessments yearly (with parents, staff, community partners, Policy Council and the Board of Directors) to find new trends and needs and then incorporate those trends and needs into our Program goals for the year
Family Service Worker09/1998 to 03/2010
Montgomery County Head Start – Norristown, PA
  • Completed outreach and recruitment of families for registrations and enrollment within the program. Maintained full funded enrollment at all times.
  • Designed and implemented a checklist for the enrollment process to maintain that all files had what was mandated for enrollment according to the Head Start Performance Standards.
  • Interviewed families to assess needs and provide informational resources.
  • Planned, promoted and managed parent workshops on assisting children in attaining school readiness.
  • Developed rapport to create safe and trusting environment for care.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet family needs.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Documented data and completed accurate updates to client records.
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.
  • Collaborate with community agencies in recruitment and enrollment of eligible families; maintaining30% of enrollment on our centers wait list.
  • Resolved attendance problems, improved procedures and provided families exceptional support .
  • Implemented tracking for health and dental assessments for each child and maintaining 100%.
  • Implemented an attendance tracking form to monitor attendance along with documentation log. Attendance maintained at or above 85%. Helped families with barriers or issues preventing children from coming to school by providing resources and building upon the Family Partnership agreement.
Education
Associate of Arts: Social Sciences05/2013Montgomery County Community College- Blue Bell, PA
Bachelor of Interdisciplinary Studies: Leadership 09/2017Villanova University- Villanova, PA
Master of Public Administration 12/2019Villanova University- Villanova, PA
Certifications

Nonprofit Management

Groups
  • Member of Alpha Sigma Lambda Mu Chapter of Villanova University
  • Served as Secretary and Vice President on the TriCounty YWCA Board of Directors
  • Member of the Stronger Kids in Pottstown Network (SKIP)
  • Member on Peak's Bright Start initiative
  • Member of the Pottstown Action Committee (PAC)
  • Served on Children and Youth's Family to Family Steering committee
  • Member of the TriCounty Community Network
  • Member of Maternity Care Coalitions Public Policy Ambassador Program
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Resume Overview

Companies Worked For:

  • Delaware County Intermediate Unit
  • Maternity Care Coalition
  • Montgomery County Head Start

School Attended

  • Montgomery County Community College
  • Villanova University

Job Titles Held:

  • Head Start/Early Head Start Assistant Director
  • Family & Community Engagement Coordinator
  • Family Service Worker

Degrees

  • Associate of Arts : Social Sciences 05/2013
    Bachelor of Interdisciplinary Studies : Leadership 09/2017
    Master of Public Administration 12/2019

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