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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Motivated Head Server with three years of experience in golf course restaurant and bar & grill dining establishments. Expert in managing 7-15 staff members while taking on heavy personal workloads. Fantastic organizer with talent in streamlining protocols for maximized efficiency. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision.

Exceptional Nanny with four years of experience supporting daily success and health of children of varying needs and interests. Versatile and adaptable in conducting errands, cooking, changing diapers and entertaining children according to parental specifications. Reliable and supportive member of house operations, assisting family as extenuating circumstances arise.

Skills
  • Verbal and written communication
  • Interviewing skill
  • Social Media
  • Building professional relationships
  • Editing written materials
  • Researching information
  • Story development
  • Multitasking abilities
  • Schedule creation and maintenance
Work History
Head Server & Bartender, 05/2018 - Current
Bright Horizons Family Solutons San Antonio, TX,
  • Trained new staff on restaurant operations and policies to strengthen performance.
  • Held daily meetings with servers on each shift to discuss specials and driving sales of key items.
  • Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic golf course restaurant while maintaining calm, professional demeanor.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Nanny, 06/2018 - 08/2019
Kitchen United Pasadena, CA,
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
  • Assisted children with homework assignments and special projects across different subjects.
  • Involved children in caring for household pets and chores.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Supported children in daily activities, including playing, meals and snacks, hygiene and socialization.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Organized and cleaned home after activities by picking up toys and washing dishes for tidy home.
  • Met children at bus stop to walk home and assist with crossing street.
  • Coordinated trips to local parks, the pool, the zoo, and the movies.
Team Member, 05/2017 - 08/2017
Tim Hortons City, STATE,
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked five different stations each month to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures, safety requirements and food handling and delivered constructive criticism upon completion of job tasks.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Organized sandwich station and donut resources to boost operational efficiency of food and coffee areas.
  • Developed strong cooperative relationships with coworkers and managers.
  • Continuously checked coffee and donut products for quality assurance according to strict guidelines.
  • Maintained productive, efficient approach to all tasks.
  • Learned all required tasks quickly to maximize performance.
Education
Associate of Arts: Journalism, Expected in 05/2022
-
The Ohio State University - Columbus, Ohio,
GPA:
: English Composition, Expected in
-
Columbus State Community College - Columbus, OH
GPA:
High School Diploma: , Expected in 05/2018
-
Watkins Memorial High School - Pataskala, OH
GPA:

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Resume Overview

School Attended

  • The Ohio State University
  • Columbus State Community College
  • Watkins Memorial High School

Job Titles Held:

  • Head Server & Bartender
  • Nanny
  • Team Member

Degrees

  • Associate of Arts
  • High School Diploma

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