Motivated to support patient medical needs by efficiently verifying insurance, scheduling appointments and organizing documents. Forward-thinking and resourceful with good interpersonal skills, a strong attention to detail and a positive and upbeat mentality. Advanced abilities in all Microsoft programs and Quickbooks.
Detail-oriented with outstanding knowledge of medical terminology. Successful at coordinating between patients and professionals and comprehensive patient education. Committed to organization and efficiency.
Earned reputation for good attendance and hard work.
Greeted customers, answered general questions and directed to appropriate locations.
Scheduled appointments based on [Job title] availability and established load parameters.
Monitored daily and weekly schedules and monthly calendar obligations for [Number][Job title]s.
Answered and directed incoming calls using multi-line telephone system.
Prepared, compiled and filed documents as well as reports presented to various parties.
Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
Drafted professional business communication, including [Type] and [Type].
Received and routed incoming calls and correspondence to promote timely communication.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Set up and maintained physical and electronic filing systems.
Served as central point of contact for all outside vendors needing to gain access to building.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Compiled and analyzed data utilizing spreadsheets or other database software such as Quickbooks.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Performed site evaluations, customer surveys and team audits.
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