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Head Office TA Resume Example

Resume Score: 80%

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JF
HEAD OFFICE TA
Summary

I am bilingual and have a lot of experience in social settings both on the phone and in person. I am able to communicate my needs quickly and am also efficient when meeting the needs of others. I am First Aid trained and can help during most medical difficulties like panic attacks, asthma attacks, and seizures. I am able to maintain composure when others seem frustrated or anxious. I am also fairly flexible in terms of schedule and manage my time wisely and organize/plan accordingly. I am very energetic and match energies meaning I am able to interact continuously but also know how to react to more quiet and low energy people. I am able to multi task and balance a busy schedule while still distributing my attention and energy to each activity I partake in equally.

Skills
  • Standard office practices
  • Messaging and speechwriting
  • Team development
  • Planning and event coordination
  • Inventory management
  • First Aid/CPR
  • Records management systems
  • Communications
  • Relationship development
  • Bilingual (English and Spanish)
  • Learning Sign Language
Experience
06/2020 - CurrentHead Office TAPeninsula Bridge Program | Portola Valley, CA

*Due to the global pandemic the program is being done virtually this year*

  • Translated management directives into actionable mandates for starting staff along with reaching out and communicating with Spanish speaking families.
  • Streamlined back office services for parents to reassure them that our staff was meeting all of their childs needs along with following through with particular requests.
  • Created and managed electronic attendance records, making sure to follow central policy and reach out in case a student needed extra support (in particular technological issues).
  • Maintained files and records for 80 students and observed all safety protocols to prevent shortage of supplies for each individual student (main focus on distribution day...along with helping students during the program who needed something extra e.g., laptop)
  • Planned "Fun Friday" activities for all of the students to enjoy at the end of the week for 5 weeks in a row. This included virtual family feud, at home scavenger and a virtual museum tour.
06/2019 - 07/2019Office TAPeninsula Bridge Program | Portola Valley, CA
  • Translated management directives into actionable mandates for front-line staff along with translating any proper documents into Spanish for Spanish speaking families.
  • Streamlined back office services for parents to reassure them that our staff was meeting all of their childs needs.
  • Created and managed electronic attendance records, making sure to follow central policy and reach out in case a student needed extra support.
  • Maintained files and records for 80 students and observed all safety protocols to prevent breaches and misuse of supplies in each classroom.
  • Planned outdoor activities for all of the students in 4 weeks and coordinated availability of different outdoor activities like bubble soccer and bouncy houses.
  • Monitored office inventory to maintain adequate supply levels and order of products, such as snacks for the kids and supplies for projects in arts in crafts such as bracelet and slime making.
  • Kept track of travel arrangements, including bus pick ups and drop offs, field trip arranging and permission slips.
06/2016 - 07/2016Day Camp CounselorRedwood City Fair Oaks Library | Redwood City, CA
  • Watched behaviors, corrected issues and looked for signs of deeper issues like abuse. Helped shy students open up and talk to counselors before pushing for classmate interaction.
  • Explained principles, techniques and safety requirements of different activities to participants to prevent injury as well as providing potential examples of what consequences might look like for certain actions.
  • Protected safety of every person enjoying recreational activities in and out of class by enforcing disciplined and consistent policies.
  • Observed participants for signs of physical distress and rendered aid, including stopping activities and providing basic medical or emotional care.
  • Maintained tidy, clean and organized play and work areas.
  • Helped participants enjoy activities while ensuring adherence to protocol. In most cases this meant playtime outside or public interaction in certain areas of the library.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Organized and lead variety of small and large group activities, including arts and crafts, storytime and academic activities such as math and english packets.
  • Advertised for upcoming events to promote engagement and involvement. This included informing parents by sending reminders and expressing clear plans to the kids too.
BabysitterSchool Teachers and Neighborhood Parents | Bay Area, CA
  • Helped prepare meals, snacks and refreshments suggested by parents for children, accounting for individual dietary needs, proportion and restrictions.
  • Helped elementary students complete academic tasks such as homework and school projects.
  • Assisted younger children with learning how to accomplish small, age-appropriate jobs such as cleaning up small things like toys and shoes.
  • Sang a variety of books to children to promote language development skills.
  • Accompanied children on outings to approved locations such as going on walks, going to the park, or bringing along to grocery store. I also engaged with children during playtime at the park to promote trust and interest among the kids.
  • Minimized TV and mobile device time upon parents request and instead developed ongoing conversations.
  • Kept play area and or home tidied up after any and every activity.
  • Kept parents' contact information, emergency services phone number and child's health history on phone under notes in case of emergency situations.
  • Discussed and reported back with parents on how my time with the kids was along with any misbehavior.
  • Secured indoor and outdoor premises to protect children under care. Small things like keeping the door closed and/or locked, or simply setting boundaries with he kids when outside.
  • Have cared for up to 5 children ranging in age from 8 months to 13 years.
  • Enforced rules to teach manners and maintain safe environment along with a healthy communication with the kids.
  • Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking along with offering seconds to the older kids or any child who asked for it.
Education and Training
Expected in 06/2022High School Diploma
Woodside Priory School | Portola Valley, CA
Activities and Honors

In terms of academics, I try to include a few more challenging curriculums when I can. This includes enrolling in honors math classes and other extra curricula that benefit my high school requirements. I am a student athlete and play varsity volleyball and lacrosse. Besides playing for my school teams I also play club lacrosse with RIZE. I also hold interests in things such as robotics, choir and am even part of a retreat team. I will be leading two clubs at school this upcoming school year and practice public speaking during many school events as well. Some of these events include, open houses and shadow events. Lastly, not only am I fluent in English and Spanish but I know conversational French and continue to practice sign language.

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Resume Overview

Companies Worked For:

  • Peninsula Bridge Program
  • Redwood City Fair Oaks Library
  • School Teachers and Neighborhood Parents

School Attended

  • Woodside Priory School

Job Titles Held:

  • Head Office TA
  • Office TA
  • Day Camp Counselor
  • Babysitter

Degrees

  • Expected in 06/2022 High School Diploma

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