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head of sales resume example with 16+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Accomplished Sales Manager offering numerous years of experience developing and maximizing all sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Accomplishments
Skills
  • Sales processes
  • Positive and upbeat
  • Relationship building
  • Extensive personal network
  • Strategic account development
  • Accomplished manager
  • Product and service sales
  • Goals and performance
  • Analytical problem solver
  • Solution selling
Work History
11/2019 to Current Head of Sales Afterpay Touch | Madrid, IA,
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Developed and implemented comprehensive salesperson training program.
  • Increased regional market share 50% within 3 months.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Created effective strategies to target new markets after researching and analyzing competitor behavior.
  • Organized promotional events and interacted with community to increase sales volume.
  • Aggressively pursued competitive accounts by differentiating company from competitors.
06/2017 to 09/2019 Operating Partner /General Manager Boyne Resorts | Novi, MI,
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Executed and oversaw build out of new establishment.
  • Managed over 50 employees.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
04/2007 to 06/2017 General Manager Landry's | Tulsa, OK,
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Developed and maintained relationships with customers and suppliers through account development.
11/2004 to 12/2007 Bartender 5 O'Clock Club | City, STATE,
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Decreased waste, following strict recipes and drink measurement protocol.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Completed regular bar inventories and daily requisition sheets and increased sales and profits.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Developed drink menu with creative cocktails, contemporary wines and craft beers.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Generated higher ticket averages by training employees on suggestive up-selling techniques.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
Expected in to to | Valencia College, Orlando, FL GPA:

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Resume Overview

School Attended

  • Valencia College

Job Titles Held:

  • Head of Sales
  • Operating Partner /General Manager
  • General Manager
  • Bartender

Degrees

  • Some College (No Degree)

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