Highly effective trusted advisor to the C-Suite and global leader who excels in fast-paced global environments, specializing in strategic-business leadership, technology expertise, organization and technology transformations. Offering an array of skills in implementing new initiatives, customer-centric cultures, building client relationships, logical problem solver adept at identifying improvement opportunities, cross-functional collaboration, team leadership, written and verbal communication, stakeholder engagement and talent acquisition. Proven ability in leading organization and teams (up to 150) to new levels of performance by utilizing business acumen and targeted leadership of highly-matrixed environments that drive alignment and achievement to corporate goals. Track record of success for on-time quality delivery while handling multiple complex (6-figure) technology implementations in evolving organizations.
Business Leadership & Acumen
Team Building / Collaboration
Multimillion Dollar Budgets
Product / Project Management
Strategic Vision / Tactical Implementation
Staff Leadership & Motivation
Global Team Development
Deliver oversight and relationship management to product owners and business for quality assurance, development, quality assurance engineers, software development engineers in test (SDET), transition management and security for 6 service lines, including 'Consulting' and 'Strategy and Transactions' that makes up $14 million / 39% of EY's revenue. Manage product strategy for a diverse portfolio encompassing approximately 25 product teams, comprising of >150 people, 5 direct reports across 7 different countries. Oversee commercials and vendor relationship for outcome-based $20 million managed services contract and shift from project-based to product-balanced model leveraging multi-vendor ecosystem in alignment with the Firm's strategic talent objectives.
Development Methodologies: Waterfall | Iterative | Agile | DevOps | DevSecOps | Continuous Integration Continuous Deployment | Continues Integration Continuous Delivery l CICD
Technologies: Analytics | Artificial Intelligence | AI | Digital | Blockchain | Emerging Technologies | Business Intelligence | BI | Data Analytics | Mobile | Cloud | On Prem
Directed 30+ cross-functional team members from concept to end-user training and liaised with Business Process Owners and Technology Leadership for the full-cycle technical delivery of EY's global SAP strategic initiative in support of Finance operations enabling Tax, General Ledger, Accounts Payable, Accounts Receivable, Payroll, Banking process with external integration and across Firm (Global/Region/Local Non-remediated Legacy Applications & Systems). Engaged with business stakeholders, third-party interface vendors, procurement and legal to negotiate contractual terms from inception through implementation. Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms. Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
Technology Providers: SAP R/3 | WinShuttle | FIDES | Thomson Reuters
Managed a team of quality assurance / test engineers (US and India) and oversaw the quality governance process from inception to production to evaluate customer readiness of $100 million global Business Intelligence and data program. Monitored staff organization and suggested improvements to daily functionality. Evaluated interactions between associates and customers to assess personnel performance and customer satisfaction.
Technologies: Enterprise Data Warehouse | EDW | Business Intelligence | BI | MS Parallel Data Warehouse | MS PowerBulder | MS PowerView | SQL Server Reporting Services | SQL Server Analysis Services | SQL Server Integration Services
Manager, 2009-2012 | Architect, 2007 - 2009 | Lead QA Analyst, 2005-2007
Rose through the organization, taking on increased responsibilities to manage a team of ~125 quality assurance resources (12 employees + onshore/offshore vendor), $9 million budget + $2 million fixed-price contract of the complete test life-cycle (charter – support) for Point of Sale, Financial Services, Inventory Management, Merchandising portfolios and cross-functional enterprise-wide initiatives with $8 billion of revenue and 1.4 billion production transactions. Participated on governance boards and conducted deep dives of key artifacts for all IT projects as the quality assurance representative from inception to production of over 250+ initiatives. Interfaced with technology partners, business, and third-party vendors to ensure correct alignment and risk mitigation plans.
Technologies: 360Commerce | Mobile | Tandem | SAP | Sterling | ERP | Mobile | Big Data | Teradata
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