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Head Manicurist Resume Example

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HEAD MANICURIST
Summary

Dynamic Manicurist with distinguished knowledge of natural nails and commitment to maintaining excellence for any number of customers. Skilled at cultivating and maintaining relationships with customers. Successful at increasing profits and repeat customer numbers. 6 years at Orange County's #1 Day Spa with a strong and steady celebrity based clientele. Specialties include gel manicures and pedicures, knowledge of aromatherapy, maternity manicures and pedicures as well as extensive training in Oncology manicures and pedicures.

Skills
  • Client satisfaction
  • Cuticle care
  • Coordination skills
  • Guest relations
  • Infection controls
  • Stock maintenance
  • Cleanliness
  • Cash management experience
  • Problem-solving skills
  • Operations leadership
  • Menu developing
  • Product knowledge
  • Problem resolving
  • Customer friendly
  • Perform well in high-demand, fast-paced environments
  • Fast learning
Experience
Spa Gregorie's | Rancho Santa Margarita, CAHead Manicurist04/2014 - 03/2020
  • Met with clients to discuss needs, service preferences and special requests.
  • Created repeat business by developing long-term relationships with regular customers to increase client base.
  • Resolved guest complaints.
  • Treated over 40 clients weekly with one-on-one customized plans for nail and cuticle care.
  • Kept detailed inventory lists for nail care supplies, polishes and other merchandise.
  • Promoted kind, compassionate environment, utilizing active listening and effective communication skills for cancer patients receiving treatment, through oncology manicures and pedicures.
School | Irvine, CANursing School Student LVN03/2017 - 12/2017
  • Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
  • Sterilized equipment and supplies using germicides and autoclaves to protect patients and staff from infection.
  • Evaluated patient care procedural changes for effectiveness and made necessary adjustments.
  • Checked in on patients at regular intervals to record food and fluid intake and output, taking measures to promote healthy levels as needed.
  • Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
  • Administered medications and therapies in accordance with physicians orders.
  • Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
  • Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
  • Provided pre- and post-operative nursing care.
  • Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
  • Assisted patients with daily tasks, such as dressing, hygiene upkeep and movement throughout facility,
  • Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
  • Monitored infection control procedures to verify facility-wide health and safety.
  • Performed triage to maximum team productivity and effectiveness.
Taco Bell | Irvine, CAShift Leader04/2010 - 04/2014
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Resolved issues regarding customer complaints and escalated worsening concerns to the on duty manager for remediation.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Restocked workstation with supplies and communicated out of stock items to management.
  • Processed credit card payments and gave counter slips to customers for signatures.
  • Informed customers of final bill tab and processed form of payment.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Accurately made change for cash transactions.
  • Verified orders and bagged items for easy transport.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Taco Bell | Brookings, ORShift Leader01/2005 - 04/2010
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Developed and maintained exceptional customer service standards.
  • Performed checkouts of servers to ensure that all tickets were accounted for.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Education and Training
Marinello Schools of Beauty | Lake Forest, CACosmetology Certificate in Cosmetology09/2012
XoticsGregorie'sMarinello Schools of Beauty | Lake Forest, CAEsthetician in Esthetician12/2013
Chico Beauty College | Chico, CANail Technician in Nail Technician05/2002
Stanbridge College | Irvine, CASome College (No Degree) in Licensed Vocational Nurse
Oncology Massage | Newport Beach, CASome College (No Degree) in Oncology Massage
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Resume Overview

Companies Worked For:

  • Spa Gregorie's
  • School
  • Taco Bell

School Attended

  • Marinello Schools of Beauty
  • XoticsGregorie'sMarinello Schools of Beauty
  • Chico Beauty College
  • Stanbridge College
  • Oncology Massage

Job Titles Held:

  • Head Manicurist
  • Nursing School Student LVN
  • Shift Leader

Degrees

  • Cosmetology Certificate in Cosmetology
    Esthetician in
    Nail Technician in
    Some College (No Degree) in Licensed Vocational Nurse
    Some College (No Degree) in Oncology Massage

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