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Head Hostess Cashier Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Committed and hardworking associate with 8 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering 8 years of experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Cheerful when assisting customers and coworkers. Reliable strong multitasking and communication abilities.

Accomplishments

While I was young I helped my great grandparents on their ranch for 11 years. Along with caring for horses, birds, dogs, and cats. It is was of the main reasons I want to become a veterinarian tech assistant. Also, I have helped rescued animals such as cats and dogs in the neighborhoods I lived growing up. In the past and current businesses I recently worked gave me certifications of exceptional performance, train and monitor employees, promotions to head cashier, and reliable to resolve concerns in the work facility.

Skills
  • Customer assistance
  • Point of Sale Knowledge
  • POS Systems
  • Merchandise Restocking
  • Sales expertise
  • Multi-tasking ability
  • Cleaning and sanitizing
  • Cash register skills
  • Good telephone etiquette
  • Friendly demeanor
  • Coaching and mentoring
  • Staff Training
Work History
Head Hostess Cashier, 07/2018 to Current
Legacy Traditional Schools Maricopa, AZ,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Requested official identification for purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Helped over numerous guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Accommodate servers by heping buss tables, serve drinks, take food orders.
  • Train new employees informing regulations and prior to expectations of the job requirements.
Head Hostess, 02/2018 to 03/2019
Vacasa Gillette, WY,
  • Planned and executed number of guest parties by organizing menus, spaces and special requests.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using [Software].
  • Informed servers of newly seated parties for speedy service.
  • Took information about guests' party size, led to seating, offered menus.
  • Recorded available tables after seating each party using work system.
Cashier , 09/2016 to 04/2018
The Home Depot City, STATE,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Requested official identification for purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Greeted customers and responded to requests for information.
  • Worked closely with management to solve problems and handle customer concerns.
Hostess, 08/2016 to 02/2018
Red Robin Gourmet Burgers City, STATE,
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Planned and executed number of guest parties by organizing menus, spaces and special requests.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using software.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Cashier, Cake Decorator, Customer Service, 08/2014 to 07/2016
Walmart City, STATE,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Entered customer interaction details in software to track requests, document problems and record solutions offered.
  • Prepared special creams and frostings for cakes and other dessert specialties.
  • Recorded and maintained accurate supplies lists for clients' projects.
  • Decorated fondant and soft-frosted style cakes daily.
  • Designed specialty product or service for custom events including weddings, birthdays and graduations.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Used variety of baking and decorating tools such as mixers, carving tools and confectionery products.
Education
High School Diploma: , Expected in 05/2012
to
Indio High School - Indio, CA
GPA:

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Resume Overview

School Attended
  • Indio High School
Job Titles Held:
  • Head Hostess Cashier
  • Head Hostess
  • Cashier
  • Hostess
  • Cashier, Cake Decorator, Customer Service
Degrees
  • High School Diploma

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