Head Chef Resume Example Dog Haus Biergarten

HEAD CHEF

Education

High school graduate2015CLASSFirst-year College student at Pierce college (current)

Associate of Applied Science: CNA 03/2020St. Jude Nursing School - Van Nuys, CA

Associate Degree in Nursing: Nursing Expected in 03/2023Los Angeles Pierce College- Woodland Hills, CA

Professional Summary

Agile and adaptable team leader with stellar history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Talented kitchen leader and team motivator successful at maintaining staff focus, efficiency and productivity in high-volume, fast-paced operations. Experienced with various cuisine, sourcing ingredients, controlling budgets and boosting restaurant profiles. Results-focused Supervisor offering many years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.

Skills

Kitchen Management
Team Leadership
Employee Training
Performance Appraisals
POS Systems
Payment Processing
Product Knowledge
Customer service
Employee performance evaluations
Staff supervision

Workflow Optimization
Food Preparation
Staff Management
Equipment Maintenance
Sales
Cash Register Operation
Customer Complaint Resolution
Quality assurance
Recruiting and interviewing

Work History

Head Chef02/2019 to 05/2019
Dog Haus Biergarten – Northridge, CA

Maintained well-organized mise en place to keep work efficient and consistent.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
Monitored line processes to maintain consistency in quality, quantity and presentation.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Generated employee schedules, work assignments and determined appropriate compensation rates.

management trainee11/2018 to 03/2019
PAPA JOHN'S PIZZA – Canoga Park, CA

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Trained team members in successful strategies to meet operational and sales targets.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Coached team on effective upselling and cross-selling methods.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Supported staff development and goal attainment by focusing on skill development and job satisfaction.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Monitored employee performance and developed improvement plans.
Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Developed and managed employee schedules, balancing individual requests and requirements with business needs.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Maintained positive customer relationships by responding quickly to customer service inquiries.

store Associate05/2017 to 11/2018
IN & Out Burger – Van Nuys, CA

Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
Resolved escalated customer disputes with special actions such as discounts.
Maintained stock within optimal levels to meet expected customer and sales levels.
Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Set and updated employee schedules based on expected customer needs to meet coverage demands while controlling labor costs.
Trained as assistant manager and provided back-up coverage to provide customers with optimal support.
Received and processed customer payments.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Assisted customers by answering questions and fulfilling requests.

Certifications

First Aid/CPR Certified
Certified Nurse Assistant (CNA)
California Food Handler Certificate

Resume Overview

Companies Worked For:

Dog Haus Biergarten
PAPA JOHN'S PIZZA
IN & Out Burger

School Attended

St. Jude Nursing School
Los Angeles Pierce College

Job Titles Held:

Head Chef
management trainee
store Associate

Degrees

High school graduate 2015
Associate of Applied Science : CNA 03/2020
Associate Degree in Nursing : Nursing Expected in 03/2023

Head Chef Resume Example

Resume Score: 80%

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