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head cashier supervisor resume example with 11+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Talented Business Analyst and MBA graduate with strong academic background in business concepts, business research skills and organizational behaviors critical for success in competitive environments. Knowledge of strategies and theories that lead to business process improvement. Able to analyze processes that influence control and management of organization.

Skills
  • Data organization
  • Goal-oriented
  • Process improvement
  • Data analysis and reporting
  • Issue and conflict resolution
  • Lead generation
  • Customer service
  • Team management
  • Business operations
  • MS Office
Experience
06/2019 to Current Head Cashier Supervisor Kane Logistics | Kennesaw, GA,
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Achieved sales goals and business objectives by motivating staff and promoting products on promotion, opening new credit applications, and also by creating leads for services.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Boosted profitability 50% and customer satisfaction ratings 54% through exceptional customer service. Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
  • Reduced shrink from 45% to 25% by June 2020 through implementation of improved merchandising and inventory procedures.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Called for back up cashiers during peak times to minimize wait time for customers.
  • Processed exchanges and returns by inputting in company database.
  • Supported front end procedures to keep items well-stocked to prevent shrinkage.
08/2018 to 05/2019 Office Administrator Right At School | Renton, WA,
  • Designed, managed and maintained company website by writing content, directing video designs and designing email promotions.
  • Managed and developed new content for the company website, app and social media platforms.
  • Developed improved digital content for website and social media platforms.
  • Led business redesign efforts to improve digital shopping experience and drive 25% increase in e-commerce revenue.
  • Gathered competitor data, analyzing pricing, product sales and marketing strategies.
  • Developed direct mass mailings which resulted in 30% growth of customer base.
  • Forecasted and tracked marketing and sales trends.
  • Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Assisted Excel to QuickBooks migration support services for employees, including overseeing training and resolving inquiries.
  • Updated databases with inventory data, verified changes in information and maintained 98% accuracy.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Developed and implemented customer relations strategies, opening up communication to increase satisfaction scores.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Furnished educational services to promote optimal office workflow.
01/2010 to 06/2018 Educator Beaconhouse School Systems | City, STATE,
  • Utilized technology resources, including SMART Boards and Learning management applications to develop lesson plans.
  • Strengthened parent-teacher and parent-child communication by holding regular parent-teacher conferences.
  • Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
  • Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
  • Increased average student GPA by 60% through designing effective and dynamic lesson plans.
  • Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of students.
  • Promoted collaboration and problem-solving skills by facilitating group projects and class discussions.
  • Established weekly anecdotal records and portfolios to assess student progress.
  • Collaborated with other subject and grade-level teachers to build complementary educational frameworks for students.
  • Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.
  • Strategized with school administration to provide opportunities for students to engage in corporate-sponsored business programs.
Education and Training
Expected in 05/2002 to to Bachelor of Science | Computer Science Muhammad Ali Jinnah University , Karachi, GPA:
Expected in 12/2009 to to MBA | Marketing Muhmmad Ali Jinnah University , Karachi, GPA:
Expected in 05/2020 to to Certificate of Business Analysis | Business Analysis Cal State Fullerton , Fullerton, CA, GPA:
Expected in 08/2020 to to Certificate | Advanced Excel Santiago Canyon College, Orange, CA GPA:
Expected in 08/2020 to to Certificate | QuickBooks Santiago Canyon College, Orange, CA, GPA:

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Resume Overview

School Attended

  • Muhammad Ali Jinnah University
  • Muhmmad Ali Jinnah University
  • Cal State Fullerton
  • Santiago Canyon College
  • Santiago Canyon College

Job Titles Held:

  • Head Cashier Supervisor
  • Office Administrator
  • Educator

Degrees

  • Bachelor of Science
  • MBA
  • Certificate of Business Analysis
  • Certificate
  • Certificate

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