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Head Cashier/Stocking Associate Resume Example

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HEAD CASHIER/STOCKING ASSOCIATE
Summary

Diligent retail associate with excellent multitasking, organizational, and time management abilities combined with expertise in promoting items and completing customer sales. Adept at suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with customer service and able to adapt easily to new processes and procedures.

Skills
  • Calm and level-headed under duress
  • Teamwork
  • Accurate money handling
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Cash register operation
  • Customer assistance
  • Money handling
  • Customer Service
  • Team Building
  • Organization
  • Stock Rotation
  • Retail sales
  • Sales expertise
  • Fluent in [English]
Experience
Head Cashier/Stocking Associate, 03/2019 － 08/2019Company Name － City, State
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Counted and balanced cashier drawers.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Accepted merchandise returns.
  • Worked closely with front-end staff to assist customers.
  • Maintained work area in clean and neat manner.
  • Helped customers find specific products, answering questions and offering advice.
  • Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
  • Built and maintained productive relationships with employees.
  • Drove sales and add-on purchases by promoting specific item options to customers.
Gas Station Cashier, 11/2018 － 03/2019Company Name － City, State
  • Counted cash in sales stations at shift beginning and verified enough cash to make change for customers.
  • Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
  • Processed cash and credit payments for gasoline, food and other merchandise.
  • Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.
  • Processed returned items in accordance with store policy.
  • Worked closely with front-end staff to assist customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Retail Sales Associate, 11/2018 － 02/2019Company Name － City, State
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Generated brand awareness and positive product impressions to increase sales.
  • Provided every customer with professional and polite support for sales and service needs.
  • Drove sales by effectively upselling and cross-selling products to maximize profitability.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Followed all company policies, rules and procedures to promote company goals and ensure safety.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Cashier, 08/2014 － 06/2018Company Name － City, State
  • Processed returned items in accordance with store policy.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answering questions and offering advice.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed customer payments quickly and returned exact change and receipts.
  • Worked closely with front-end staff to assist customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Education and Training
06/2018Colchester High School － City, StateHigh School Diploma
06/2018Center of Technology Essex High School － CityHigh School Diploma
  • Completed professional development in Cosmetology
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Resume Overview

School Attended

  • Colchester High School
  • Center of Technology Essex High School

Job Titles Held:

  • Head Cashier/Stocking Associate
  • Gas Station Cashier
  • Retail Sales Associate
  • Cashier

Degrees

  • High School Diploma
    High School Diploma

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