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head cashier resume example with 1+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Enthusiastic Head Cashier with 1 year of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals. Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.

Skills
  • Shrinkage Prevention
  • Recruitment and Training
  • Store Opening and Closing
  • Front-End Support
  • Payment Processing
  • Rewards Programs
  • Scheduling and Time-Tracking
  • Customer Service
  • Staff Coaching and Training
  • Cash Handling and Reconciliation
  • Teamwork and Collaboration
  • Sales Generation
Work History
11/2021 to Current
Head Cashier Ace Hardware Walpole, MA,
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Educated employees on register use, merchandising and customer service.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Processed checks, cash and credit purchases or refunds.
  • Received and processed customer payments.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Oversaw group of 30 cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics.
  • Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Set and updated employee schedules based on expected customer needs to meet coverage demands while controlling labor costs.
07/2021 to 11/2021
Paint Department Sales Associate Morgan Advanced Materials East Stroudsburg, PA,
  • Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
  • Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
  • Maintained stock shelves by fronting, facing and straightening products throughout shift.
  • Operated POS system to total purchases and receive and process cash, credit and debit card payments.
  • Utilized Lowes website and vendor catalogs to locate special order items for customers.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
01/2021 to 04/2021
Sales Representative Great Wolf Lodge Trevor, WI,
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Built strong client rapport to establish diversified network of connections.
07/2019 to 09/2019
Waterpark Attendant Heath City Water Park City, STATE,
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Assisted customers in entering and exiting rides, providing balance support and general directions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Expected in to to
No Degree: Zoology
Ohio State Newark - Newark, OH,
GPA:
Expected in 05/2020 to to
High School Diploma:
Newark High School - Newark, OH
GPA:

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Resume Overview

School Attended

  • Ohio State Newark
  • Newark High School

Job Titles Held:

  • Head Cashier
  • Paint Department Sales Associate
  • Sales Representative
  • Waterpark Attendant

Degrees

  • No Degree
  • High School Diploma

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