LiveCareer-Resume

head cashier resume example with 10+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hardworking Head cashier offering 7 years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of POS system operations.

Skills
  • Store opening and closing
  • Security monitoring
  • Customer relations
  • Loss prevention
  • Hard-working
  • Electrical components
  • Power tools
  • Drywall
  • Exterior and interior painting
  • Physically agile
  • Carpentry
  • Light carpentry
  • General plumbing
  • Cleaning and sanitizing
  • Landscaping and groundskeeping
  • Coolant flushes
  • Brake servicing
  • Maintenance and repairs
  • Parts replacement
  • Able to lift [Number] lbs.
  • Exceptional time management
  • Light fixtures and ceiling fans
  • Interior and exterior cleaning
Experience
08/2018 to Current Head Cashier Food City | Greeneville, TN,
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed payments for customers quickly and accurately to exceed productivity standards.
  • Helped with purchases and signed customers up for rewards program.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Processed refunds for worn, damaged and broken merchandise.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Answered customer questions and provided store information.
  • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
01/2018 to 02/2018 Security Officer Borgata Casinos | Atlantic City, NJ,
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings and patrolling property.
10/2017 to 01/2018 Security Officer Borgata Casinos | Atlantic City, NJ,
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Documented security-related situations and submitted in-depth reports to superiors.
08/2016 to 10/2017 Merchandiser Ace Hardware | Hutchinson, KS,
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Printed labels and tags for for-sale merchandise.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Communicated and coordinated planogram execution with store management.
  • Scanned shelves and product cases for expired stock to discard outdated items.
  • Discussed merchandise needs with shift supervisors.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
02/2014 to 08/2016 Customer Service Representative Nordson Corporation | Remote, PA,
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Consulted with customers to resolve service and billing issues.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Answered inbound calls, chats and emails to facilitate customer service.
10/2010 to 04/2013 Cashier Whole Foods Market | Cranford, NJ,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Wrapped items and carefully bagged purchases to prevent merchandise breakage.
  • Helped with purchases and signed customers up for rewards program.
Education and Training
Expected in 01/2020 to to Residential Electrician | Penn Foster Career School, Scranton, PA GPA:
Expected in 06/2010 to to High School Diploma | Chamberlain High School, Chamberlain, SD GPA:

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Resume Overview

School Attended

  • Penn Foster Career School
  • Chamberlain High School

Job Titles Held:

  • Head Cashier
  • Security Officer
  • Security Officer
  • Merchandiser
  • Customer Service Representative
  • Cashier

Degrees

  • Residential Electrician
  • High School Diploma

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