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Head Cashier Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Regulatory compliance
  • Operations monitoring
  • Guest service
  • Loss prevention
Experience
02/2015 to 01/2020 Head Cashier C-A-L Ranch | Chubbuck, ID,
  • Inspected checkout areas every hour and directed team members in cleaning, trash removal and other actions to restore professional appearances.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Built and maintained productive relationships with employees.
  • Monitored exits for security issues.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Counted and balanced cashier drawers.
  • Greeted customers promptly and responded to questions.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Maintained work area in clean and neat manner.
  • Helped customers find specific products, answering questions and offering advice.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Managed efficient employee scheduling by factoring in forecasted customer levels and labor cost controls.
  • Trained new team members in cash register operation, stock procedures and customer service.
01/2013 to 02/2015 Cashier Guest Services, Inc. | Dunnellon, FL,
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Helped customers find specific products, answering questions and offering advice.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Worked closely with front-end staff to assist customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted store manager with completing end-of-day counts and securing funds to prevent loss or theft.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Welcomed customers, offering assistance to help find necessary store items.
04/2007 to 01/2013 Shift Lead Spin | Pittsburgh, PA,
  • Resolved customer complaints and reported issues to senior management.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Allocated tasks to employees daily and monitored activity and task completion.
  • Completed opening and closing duties to facilitate business operations.
  • Increased overall team efficiency and productivity.
  • Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies.
  • Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts.
  • Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Collaborated with team members to complete demanding projects under tight deadlines.
  • Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
Education and Training
Expected in 05/1997 High School Diploma | Ganado High School, Ganado, TX GPA:

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Resume Overview

School Attended
  • Ganado High School
Job Titles Held:
  • Head Cashier
  • Cashier
  • Shift Lead
Degrees
  • High School Diploma