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Hbc Clerk Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Enthusiastic young woman eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of working with people and getting what is assigned done and training in customer service as well as merchandising. Motivated to learn, grow and excel in any industry.

Skills
  • Merchandising
  • Inventory management
  • Detail-oriented
  • Flexible & Adaptable
  • Teamwork
  • Relationship-Building
  • Conflict resolution
  • Responsible
  • Customer Service
  • Computer proficiency
  • Collaboration
  • Verbal and written communication
  • Good listening skills
  • Data management
  • Interpersonal Communication
  • Basic math
  • Adaptability
Work History
HBC Clerk, 03/2020 to Current
Harris Teeter, Llc Portsmouth, VA,
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand, and current pricing.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Identified issues, analyzed information and provided solutions to problems.
  • Regularly collaborated with the general merchandising, front end, and grocery departments to achieve store success and customer satisfaction.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Received and processed stock into inventory management system.
  • Greeted store customers and discussed needs.
  • Addressed customer complaints and requests by resolution or escalation.
Floral Clerk, 02/2021 to 03/2021
Gelson's Newport Beach, CA,
  • Unboxed, tagged and placed products in attractive displays to catch attention of patrons upon entering store.
  • Educated customers about proper handling and care for maximum life of each flower arrangement or plant.
  • Drove customer satisfaction by providing recommendations for greenery and flower pairings.
  • Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
  • Set up and broke down holiday and seasonal displays.
  • Prepared various floral arrangements, including potted plants and bouquets based on customer requirements.
  • Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
  • Provided customers with care directions for flowers, including ideal temperature and how often water should be changed.
  • Properly package flowers and plants for damage-free delivery.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
  • Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Quoted, generated and processed customer orders to meet specifications and various occasions.
  • Worked with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
  • Imparted knowledge on plants and flowers to customers, including how to properly care for purchases.
Courtesy Clerk, 04/2019 to 03/2020
Bi-Mart Corporation Portland, OR,
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Maintained clean and orderly checkout areas by completing general duties, including mopping floors, emptying trash cans and wiping down checkout belts.
  • Collected shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Described and explained details about pickup options to inform customers and guide purchasing decisions.
  • Served many customers in busy environments, and maintained a positive attitude.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Helped large volume of customers every day by approaching conversations with positive attitude and focus on customer satisfaction.
  • Described and explained details about product options to inform customers and guide purchasing decisions.
  • Gathered and submitted feedback from customers to help managers understand current preferences and buying habits.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Education
High School Diploma: , Expected in 06/2020
to
Bradshaw Mountain Online Academy - Prescott Valley, AZ,
GPA:

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Resume Overview

School Attended
  • Bradshaw Mountain Online Academy
Job Titles Held:
  • HBC Clerk
  • Floral Clerk
  • Courtesy Clerk
Degrees
  • High School Diploma

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