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HBC Clerk Resume Example

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HBC CLERK
Summary

Diligent HBC Clerk possessing superior work ethic, friendly demeanor and 2 years of experience. Customer-focused employee with commitment to quality assurance. Skillful in receiving, inspecting and logging products and maintaining cleanliness of storage areas.

Self-motivated HBC Clerk ready to take on Company Tasks and HBC Workload in busy, strenuous settings. Boosted customer loyalty by maintaining optical stock levels. Demonstrated commitment to service and considered highly organized and enthusiastic.

Skills
  • Skid breakdown
  • Product displays
  • Store appearance
  • Product knowledge
  • Unloading packages
  • Deductive reasoning
  • Time management
  • Training and mentoring
  • Grocery standards
  • Loss prevention
  • Inventory replenishment
  • Safety methods
  • Communication
  • Critical thinking
  • Store planning and display design
  • Project planning
  • Supervision
  • PPE use
  • Team management
  • Customer service
  • Work ethic
  • Analytical
  • Training & Development
  • Decision-making
Experience
HBC Clerk
Darnestown , MD
Harris Teeter, Llc/May 2020 to Current
  • Updated signage to reflect current prices and help promote target merchandise.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Explained store policies to customers during checkout, which resulted in fewer complaints to customer service desk.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Replenished inventory with focus on addressing customer needs.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Secured products when transporting to different areas of store to prevent merchandise damage.
  • Assessed floor displays to determine which merchandise required restocking.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Checked shelves in HBC department to ascertain which merchandise required replenishment.
  • Used CAO/SoftGrocer system to locate merchandise in inventory for shelf restocking.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Assisted customers based on currently available product, promotional and policy information.
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
  • Cleaned shelves and restocked with new inventory when products stock ran low.
  • Constructed product displays and hung new signage.
  • Performed cycle counts and monthly inventory audits.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
  • Followed all food safety and health code standards.
  • Followed cleaning schedule for floors, walls and storage areas.
  • Reviewed tags on product shelves for proper pricing and made price changes when requested by supervisor.
  • Cut, wrapped, weighed and labeled orders for customers.
  • Checked products for temperature and expiration dates to maintain consumer safety.
  • Filled daily specialized requests and completed wholesale orders.
  • Educated customers on meat choices and preparation methods to increase sales.
  • Kept detailed track of inventories and restocked products in cold storage units.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Monitored and counted food stock and supplies to reorder on time.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Verified orders and bagged items for easy transport.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
  • Organized food items on serving trays and in carry-out packages.
  • Operated different grocery store equipment, including balers, power jacks and slicing machines.
  • Greeted customers and provided immediate and courteous service at all times.
  • Verified invoices against delivered merchandise to check shipment accuracy.
  • Loaded and unloaded 4 delivery trucks or vans per week to maintain store's inventory.
  • Assisted customers by carrying packages and bags and securing purchases in vehicles.
  • Followed company guidelines for cleaning and sanitizing all work surfaces and equipment.
  • Rotated stock to maintain freshness and promote customer purchase.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
Produce Clerk
Pacific Palisades , CA
Gelson's/Feb 2019 to May 2020
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Checked prices and found requested products in store for customers.
  • Monitored work environment for safety, cleanliness and organization throughout shift.
  • Secured products when transporting to different areas of store to prevent merchandise damage.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Assisted customers based on currently available product, promotional and policy information.
  • Operated different grocery store equipment, including balers, power jacks and slicing machines.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Frequently communicated with vendors to determine backorder availability and future inventory.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Greeted customers and provided immediate and courteous service at all times.
  • Verified invoices against delivered merchandise to check shipment accuracy.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Reviewed tags on product shelves for proper pricing and made price changes when requested by supervisor.
  • Assessed floor displays to determine which merchandise required restocking.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
  • Rotated stock to maintain freshness and promote customer purchase.
  • Cleaned shelves and restocked with new inventory when products stock ran low.
  • Reviewed current planograms and end cap placements to properly merchandise items.
Avionics Technician
Spokane , WA
Butler Technical Group/Jul 2010 to Jul 2014
  • Interpreted flight test data to diagnose malfunctions and system performance problems.
  • Assembled components such as electrical controls, switches and junction boxes using Soldering Iron and Dental tools.
  • Set up and operated ground support and test equipment to perform functional flight tests of electrical and electronic systems.
  • Analyzed circuitry and physically checked wiring and operation of electronic parts, units and system components to locate malfunction causes found during testing.
  • Verified repairs or modifications performed on equipment conformed to company quality and workmanship standards.
  • Conducted functional tests to check operation and calibration of test stations, components equipment and systems.
  • Examined units for defective parts or conditions causing impairment or prevention of proper equipment operation.
  • Operated testing tools and gauges, including ohmmeters, ammeters and time domain reflectometers.
  • Completed in-depth visual and manual inspections of all electrical components.
  • Performed through tests of electrical systems, parts and equipment to check compliance with applicable standards and evaluate malfunctions.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Conducted evaluations and reviews for 7 employees.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Created training manual for all employees to use as reference guide.
  • Provided ongoing training to address staff needs.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Developed position rotation to support continuous improvement and operator development.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Examined completed work to detect defects and verify conformance to specifications.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Complied with company policies, objectives and communication goals.
  • Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
  • Directed and controlled crowds at base functions and organized and recorded facts to prepare incident reports.
  • Enforced military laws and regulations.
  • Mitigated risk with immediate emergency response security.
  • Facilitated conflict-resolution by implementing protocols and investigating issues through resolution.
  • Completed regular patrols of assigned areas within operations areas.
  • Monitored and investigated suspicious persons, situations and unusual activities.
  • Completed over 58 aircraft repair work orders each quarter.
  • Recorded all maintenance performance in aircraft logbooks and completed other paperwork requirements as needed.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Improved operations by working with team members and customers to find workable solutions.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Team Leader
Columbia , MO
Smith & Wesson Brands, Inc/Jul 2004 to Oct 2007
  • Delegated daily tasks to team members to optimize group productivity.
  • Fostered positive employee relationships through effective communication, training and development coaching.
  • Developed open and professional relationships with team members, enabling more effective issue resolution.
  • Counted, sorted and stacked finished pieces for easy access.
  • Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Education and Training
Associate of Science: Business AdministrationFayetteville Technical Community CollegeCity, State
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

79Average
Resume Strength
  • Completeness
  • Length
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Fayetteville Technical Community College

Job Titles Held:

  • HBC Clerk
  • Produce Clerk
  • Avionics Technician
  • Team Leader

Degrees

  • Associate of Science : Business Administration

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