Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • First Aid/CPR
  • Bilingual
  • English- speak read write
  • Spanish-speak read write
  • Work well with people. Willing to learn new things. I can complete assignments as given.
Experience
09/2018 to Current Harvest Worker Trinet | North Dakota, ND,
  • Operated [Description] tracking system to view open orders and review directions to storage locations.
  • Accurately documented package information by completing associated paperwork, attaching labels and running barcodes using [Type] scanners.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Weighed and measured products and materials to check compliance with specifications and regulations.
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
  • Transported approximately [Number] packages each [Timeframe] to loading docks using conveyors and [Type] equipment.
  • Used [Type], [Type] and [Type] equipment to transport boxes, pallets and crates through warehouse.
  • Labeled boxes and placed in outbound collection areas.
  • Selected items from bins, scanned tags with tracker and loaded onto cart.
  • Collaborated with others to discuss new [Type] opportunities.
  • Collaborated in development of [Type] procedures.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Performed site evaluations, customer surveys and team audits.
  • Handled all delegated tasks, including [Task] and [Task].
  • Completed [Type] project resulting in [Result].
  • Learned [Task] and [Task] to support office needs.
  • Created agendas and communication materials for team meetings.
  • Earned reputation for good attendance and hard work.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Delivered [Product or Service] to customer locations.
  • Utilized [Type of Software] to compile data gathered from various sources.
  • Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
11/2001 to 06/2018 Healthcare Provider VIP Provider | City, STATE,
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Worked with patients and families to design care plans.
  • Delivered on-call care at all times of day and night, seven days per week for [Number] days consecutively in large hospital setting.
  • Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, imaging advances, government regulations, health insurance changes and financing options.
  • Diagnosed and treated patients with chronic and acute health problems, including MI, arrhythmias, asthma, COPD, pneumonia.
  • Met with patients to determine specific medication, treatment and recovery needs.
  • Provided excellent direct patient care through [Action] and [Action].
  • Ordered laboratory testing, physical assessments and specialist consults to help diagnose and treat patients.
  • Monitored patients with acute [Type], [Type] and [Type] conditions for changes, improvements or need for intervention.
  • Collaborated with other healthcare professionals to provide comprehensive patient care.
  • Patiently explained prescribed procedures and discussed test results with patients and family members.
  • Educated patients on treatment plans for long-term and at-home recovery.
  • Continuously watched patients' vital signs and other telemetry monitors.
  • Delivered high-quality and compassionate treatment to all patients.
  • Treated patients with strokes, head traumas, comas and intracranial hematomas.
  • Diagnosed patients and administered medications on strict schedules.
  • Interviewed patients to assess histories, investigate concerns and complete physical examinations.
  • Monitored patients recovering from various treatments.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Completed [Type] project resulting in [Result].
  • Delivered [Product or Service] to customer locations.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Earned reputation for good attendance and hard work.
  • Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
  • Utilized [Type of Software] to compile data gathered from various sources.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Collaborated in development of [Type] procedures.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Learned [Task] and [Task] to support office needs.
  • Collaborated with others to discuss new [Type] opportunities.
  • Improved operations by working with team members and customers to find workable solutions.
  • Handled all delegated tasks, including [Task] and [Task].
  • Performed site evaluations, customer surveys and team audits.
  • Created agendas and communication materials for team meetings.
  • Recognized by management for providing exceptional customer service.
10/1998 to 01/2001 Sales Associate Walmart | City, STATE,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Negotiated and closed deals with minimal oversight.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Won store sales competition for [Task], resulting in [Result].
  • Surpassed daily sales goals by [Number]% by cross-selling [Product or Service] and promoting additional products.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
  • Offered product and service consultations and employed upselling techniques.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Processed orders through system and coordinated product deliveries.
  • Drove annuity sales to over $[Number] by initiating effective sales techniques.
  • Attended [Number] educational opportunities and professional networking events to develop job knowledge.
  • Exceeded [Year] quota by [Number]% with over $[Amount] in sales.
  • Cross-sold additional products and services to purchasing customers.
  • Built client base and promoted products to new and existing clients.
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
  • Strengthened branding initiatives by coordinating trade shows and creating marketing collateral to maximize outreach.
  • Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers.
  • Helped improve and drive business success by delivering sales, credit, warranty and other key metrics.
  • Liaised with [Type] and [Type] departments to develop and enhance client solutions.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Achieved or surpassed sales quotas by as much as [Number]%.
  • Participated in [Number] meetings per [Timeframe] and performed product demonstrations to large groups to promote [Product or Service] and generate sales.
  • Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability.
  • Cultivated strong professional relationships with industry partners, creating focused campaigns to drive long-term business development.
  • Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
  • Increased customer base [Number]% and gross profit [Number]% within [Timeframe].
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Met with current customers on frequent basis to check on satisfaction and propose new offerings.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Managed order process for new and existing customers.
  • Monitored customer order process and addressed customer issues.
  • Monitored sales of [Type] products to [Industry] customers to track trends and adjust market scope.
  • Converted prospects by maintaining and managing sample inventory to aid sales pitch.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Expanded bottom-line profit opportunities, cold-calling and following up with leads to secure new revenue.
  • Educated customers on suitable products and services depending on age, needs and inventories to increase sales by [Number]%.
  • Built trust and rapport with prospective patients to understand treatment needs and determine appropriate level of care.
  • Achieved [Timeframe] regional sales goal of $[Number] by establishing action plans, coaching colleagues, reviewing objectives and improving processes.
  • Recommended accessories and delivered details regarding latest promotions to increase sales.
  • Performed customer needs assessments and suggested appropriate solutions that would solve business issues.
  • Pursued over [Number] new accounts in [Timeframe] through lead generation, cold calling and advertising referrals.
  • Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
  • Generated incremental revenue to customers by upselling additional products and services.
  • Implemented professional sales presentations to creatively communicate product quality and market comparisons.
  • Approached customers with consultative mentality to uncover and meet specific requirements.
  • Established [Timeframe] sales objectives by creating effective sales plans and quotas.
  • Generated average of $[Number] in sales while securing [Number]% goal attainment performance ratio.
  • Uncovered new customer leads by creating marketing materials with [Software], including flyers and business cards.
  • Utilized [Type] sales strategies to obtain commitment from clients and coordinate travel arrangements.
  • Elevated customer purchasing experiences to promote steady revenue.
  • Developed customized sales techniques to successfully sell and upsell [Type] and [Type] services to new and existing clients.
  • Communicated all sales promotions to customers to grow average customer account size by [Number]%.
  • Attended [Timeframe] [Type] training to learn question-based selling techniques.
  • Implemented consultative sales techniques to generate revenues and exceed sales targets.
  • Improved profitability and pipeline with multiple marketing channels and sales strategies.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
  • Maintained database of customer and sales information using [Software].
  • Followed up after sales to assess satisfaction and identify ongoing requirements.
  • Increased number of return customers by [Number]% through effective problem solving and conflict resolution.
  • Used [Software] to generate and manage leads.
  • Achieved $[Amount] in sales in [Timeframe], which exceeded gross profit objectives by [Number]%.
  • Generated sales by executing complete sales cycle process from prospecting through contract negotiations and close.
  • Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
  • Interfaced with customers to resolve problems quickly.
  • Actualized strategies to continuously improve customer service, company or brand visibility and [Product or Service] provided.
  • Achieved sales goals, increasing revenue by [Number]% for top accounts in [Timeframe] and expanding personal sales portfolio by [Number] new accounts.
  • Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
  • Called lead lists resulting from various marketing campaigns to achieve sales.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
  • Diminished project gaps to promote smooth workflow.
  • Traveled [Number]% of work days to meet with customers and conduct product demonstrations highlighting key features.
  • Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Improved profitability by successfully executing B2B sales from manufacturer to customers.
  • Cold-called over [Number] prospective customers daily with [Number]% success rate.
  • Landed [Number] new customer accounts through effective customer service and powerful cold-calling scripts.
  • Increased YOY revenue by $[Number] since [Timeframe], representing [Number]% yearly increase.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Visited customer locations and represented company at industry events to demonstrate products.
  • Negotiated supply pricing with [Number] vendors to save company over $[Amount] annually.
  • Identified and solved complex strategy problems that impacted sales management and business direction.
  • Executed outstanding workmen's compensation performance by reducing claim volume to save money.
  • Exceeded sales goals by [Number]% for [Number] consecutive years.
  • Exceeded monthly sales goals by [Number]% through successful [Task].
  • Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
  • Reduced process lags by training new employees on [Type] best practices and protocol.
  • Cold called business leaders to initiate inclusion in sales strategies.
  • Converted [Number]% of clients into repeat customers, driving [Number]% increase in market share.
05/1994 to 08/1998 Daycare Christian Daycare | City, STATE,
  • Created infant area, toddler area and preschool area of play within daycare area.
  • Made policy decisions in conjunction with daycare board.
  • Organized and led activities to promote physical, mental and social development.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
  • Taught children foundational skills such as colors, shapes and letters.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Read stories to children and taught painting, drawing and crafts.
  • Addressed [Type] and [Type] behaviors with [Type] approaches.
  • Implemented positive discipline by following policy of warning, timeout and talking with child.
  • Encouraged children to be understanding and patient with others.
  • Communicated in English and [Language] with parents and other caregivers about child's progress and behavioral concerns.
  • Identified warning signs of emotional and developmental problems in children.
  • Increased new enrollment and return enrollment by [Number].
  • Carefully monitored children's play activities to identify additional learning opportunities or behavioral issues.
  • Trained [Number] of [Center Name] employees.
  • Mediated talks between parents and teachers regarding disciplinary concerns.
  • Participated in [Number] professional development activities from [Year] to [Year] including [Type] and [Type].
  • Offered stimulating curriculum accommodating all learning styles.
  • Participated in home visits, parent meetings and developmental screenings.
  • Spearheaded popular [Type] program attracting [Number] families to campus for [Type] activities each year.
  • Led reading classes for preschool-aged children to build foundational knowledge.
  • Led developmentally appropriate activities for [Type] and [Type] children.
  • Escorted children on outings and trips to local parks and zoos.
  • Billed and managed [Number] client accounts.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • [Number] years childcare experience.
  • Maintained developmentally appropriate environment.
  • Maintained daily records of activities, behaviors, meals and naps.
  • Completed daily paperwork for agencies such as Child Protection Services and Resource and Referral Centers.
  • Managed general housekeeping duties, including feeding, diapering, resting, and cleanup.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Recognized early signs of emotional or developmental problems in children.
  • Introduced groups of [Number] toddlers to multisensory activities such as music, dance and stories to encourage exploration and spark curiosity.
  • Planned and implemented educational programs for [Number] children.
  • Upheld all CPR and [State name] regulated certifications.
  • Distributed quarterly progress assessments and milestone reports to each parent.
  • Employed variety of materials for children to explore and manipulate in learning activities and imaginative play.
  • Encouraged early literacy through read-aloud time and alphabet games.
  • Managed operations of [Number]-square-foot childcare center licensed for [Number] children.
  • Developed multilingual and multicultural staff and curriculum to serve families from diverse backgrounds.
  • Mailed parents quarterly educational assessments to show progression.
  • [Number] years experience with neurodiverse children ages [Number] to [Number].
  • Identified early signs of emotional and developmental problems in children and brought up problems to parents.
  • Identified early signs of emotional or developmental problems in children and brought problems to parents' attention.
  • Sustained ideal staff-to-student ratio in center licensed for [Number] children aged [Number].
  • Screened [Number] children for enrollment over period of [Number] years.
  • Operated [Center Name] [Number]% under budget for [Number] years.
  • [Number] years infant care experience.
  • Planned and led games, reading and activities for groups of [Number] children.
  • Offered detailed daily reports that outlined each child's activities.
  • Created and implemented developmentally appropriate curriculum.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Routinely picked children up from school and activities.
  • Incorporated music and art activities to encourage creativity and expression.
  • Controlled administrative, operational, financial and logistical areas of facility.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
  • Made house calls and held one-on-one progress report sessions with parents after working hours.
  • Disciplined children and recommended other measures to correct behavior.
  • Planned weekly menus for [Number] children following nutritional and allergen guidelines.
  • Familiarized parents with center's policies, regulations, fees and curriculum.
  • Built stable, consistent and positive environment for [Number]-year-old children.
Education and Training
Expected in 05/1994 High School Diploma | La Joya High School, La Joya, TX GPA:

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Resume Overview

School Attended

  • La Joya High School

Job Titles Held:

  • Harvest Worker
  • Healthcare Provider
  • Sales Associate
  • Daycare

Degrees

  • High School Diploma

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