Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
Summary
Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Skills
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Experience
Hardware Sales Associate, 08/2019 to 12/2019
Ace Hardware – Wilmer, TX,
Ace Hardware – Wilmer, TX,
- Recommended merchandise to customers based on needs and preferences.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Sold various products by explaining unique features and educating customers on proper application.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
- Assisted customers by finding needed hardware items and checking inventory for items at other locations.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Pizza Delivery Driver, 01/2019 to 08/2019
Marco's Pizza – Anoka, MN,
Marco's Pizza – Anoka, MN,
- Operated delivery vehicles 5 days per week, averaging 100 miles on road and many customers served.
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
- Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
- Ensured all product displays met company specifications regarding placement, date codes and pricing.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Coordinated with Leader on Duty to get delivery route information and changes.
- Completed order forms and collected payments to keep customer accounts current.
Cashier, 05/2017 to 11/2017
Hca – Sanford, FL,
Hca – Sanford, FL,
- Helped customers find specific products, answering questions and offering advice.
- Trained new team members in cash register operation, stock procedures and customer service.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Welcomed customers, offering assistance to help find necessary store items.
- Processed customer payments quickly and returned exact change and receipts.
- Worked closely with front-end staff to assist customers.
Cashier Team Lead, 08/2016 to 03/2017
Otg – Orlando, FL,
Otg – Orlando, FL,
- Managed product returns professionally and quickly to maintain customer satisfaction.
- Applied conversational abilities to connect with individuals and better serve individual needs.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
- Trained new employees in cashiering procedures, offering assistance in resolving issues.
- Helped customers find specific products, answering questions and offering advice.
- Welcomed customers, offering assistance to help find necessary store items.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
- Answered phone calls to assist customers with questions.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
- Scanned items quickly to keep lines moving and reduce overall wait time.
- Properly verified customer identification for alcohol or tobacco purchases.
- Processed customer payments quickly and returned exact change and receipts.
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
- Worked closely with front-end staff to assist customers.
- Counted product stock to maintain inventory records.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Distributed new merchandise efficiently to different departments.
- Trained new team members in cash register operation, stock procedures and customer service.
Education and Training
High School Diploma: , Expected in 05/2008
Rio Rancho High School - Rio Rancho, NM
Rio Rancho High School - Rio Rancho, NM
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School Attended
- Rio Rancho High School
Job Titles Held:
- Hardware Sales Associate
- Pizza Delivery Driver
- Cashier
- Cashier Team Lead
Degrees
- High School Diploma
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