Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Loss prevention
  • Merchandise stocking
  • Effective customer upselling
  • Customer greeting
Experience
Hardware Sales Associate, 08/2019 to 12/2019
Ace HardwareWilmer, TX,
  • Recommended merchandise to customers based on needs and preferences.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Assisted customers by finding needed hardware items and checking inventory for items at other locations.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Pizza Delivery Driver, 01/2019 to 08/2019
Marco's PizzaAnoka, MN,
  • Operated delivery vehicles 5 days per week, averaging 100 miles on road and many customers served.
  • Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
  • Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
  • Ensured all product displays met company specifications regarding placement, date codes and pricing.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Coordinated with Leader on Duty to get delivery route information and changes.
  • Completed order forms and collected payments to keep customer accounts current.
Cashier, 05/2017 to 11/2017
HcaSanford, FL,
  • Helped customers find specific products, answering questions and offering advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Worked closely with front-end staff to assist customers.
Cashier Team Lead, 08/2016 to 03/2017
OtgOrlando, FL,
  • Managed product returns professionally and quickly to maintain customer satisfaction.
  • Applied conversational abilities to connect with individuals and better serve individual needs.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Helped customers find specific products, answering questions and offering advice.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Answered phone calls to assist customers with questions.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Worked closely with front-end staff to assist customers.
  • Counted product stock to maintain inventory records.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Distributed new merchandise efficiently to different departments.
  • Trained new team members in cash register operation, stock procedures and customer service.
Education and Training
High School Diploma: , Expected in 05/2008
Rio Rancho High School - Rio Rancho, NM
GPA:

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Resume Overview

School Attended

  • Rio Rancho High School

Job Titles Held:

  • Hardware Sales Associate
  • Pizza Delivery Driver
  • Cashier
  • Cashier Team Lead

Degrees

  • High School Diploma

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