Goal-oriented IT professional with significant success in planning, analyzing and implementing of security plans and initiatives. Excel in developing comprehensive, secure network designs and systems.
Skills
Operating Systems: Windows 7/8/10, Working Knowledge – TCP/IP, DHCP, DNS, AD/GPO WINS, SMTP, LDAP, SNMP, VLAN, VPNs, Proxies, Firewalls, Red Hat Linux; Ubuntu Releases x86 &64, Mac OS, Docker
Recommend, schedule, and perform hardware and peripheral equipment improvements, upgrades, and repairs.
Accelerate IT performance through oversight of hardware, systems, and networks for a non-profit organization serving New York residents.
Enhance administrative work by providing design, implementation, troubleshooting, and maintenance expertise; steers access and security with OS installation and local user administration.
Managed the design, installation, and management of organization-wide local area network, vast area network, network segment, and internet system.
Optimize network performance and reliability by maintaining hardware and software, analyzing technical issues, and ensuring availability to system users.
Key Achievements:.
Achieves efficiency goals with technical and project management skills; efforts have resulted in a 15% reduction in network congestion; provides recommendations for rolling out new systems and hardware.
Showcases industry knowledge and experience by reinforcing efforts targeting information security, stability, and capacity maximization; sets ACL, static routes, and SNMP configuration to resolve issues.
Created and implement firewalls, encryption strategies and other critical security measures.
Engineers client projects through application of upgrading, testing, and troubleshooting of LAN/WAN technologies; utilizes proficiency with PCs/laptops, software, hardware, routers, switches, and cabling.
Enhances the use of Cisco routers and switches through the implementation of usernames and passwords; manages the lifecycle of tickets from opening to resolution for circuit problem projects.
Monitors and secures company’s website and infrastructure with 0 successful attacks.
Implemented the best cost-effective ways to minimize security risk. Helped slash risks by an average of 30%.
Lowered malware threats by 40% with use of ad blockers, switching users to Google Chrome, and implementing automatic updates.
01/2017 to 12/2017
Epic ConsultantUMass Memorial Health System, Epic Ambulatory & Inpatient Implementation – City, STATE,
Built effective training systems through the development of modules for ambulatory and inpatient orders.
Introduced change in review time of patient charts resulting in 10% reduction, enhancing doctor and nurse workflows.
Worked within timeline and resource constraints provided by the Project Manager.
Worked collaboratively with Systems Analyst to develop designs, mockups, and prototypes.
Provided ongoing communication with users, managers, corporate directors, and vendors to assure support and current initiatives.
Identified opportunity for process/system improvements by adopting new Epic functionality.
Worked with application end users to identify and correct issues in a timely and professional manner Key Achievements:.
Evaluated client’s existing application to pinpoint necessary improvements in overall patient care.
Collaborated with builders to define technical improvement to achieve better communication during healthcare operations, targeted stakeholder requirements, steering implementation team efforts.
Spearheaded training of providers, nurses, and other mid-level staff on Epic Ambulatory Module.
Maximized Epic’s TDR tool and developed scripts to fully capture workflow and equipment needs.
09/2014 to 12/2014
STUDENT INTERNCenter For Government In Technology – City, STATE,
Built website content and designs using HTML and CSS.
Reviewed project specifications and devised solutions for use across multiple websites.
Defined and conducted design processes at all stages, including research, conceptualization, testing and implementation.
Delivered end-user training on content management systems allowing staff to make easy updates and maintenance to website without developer assistance.
Certifications
CompTIA Security+, Network+, Linux+, Cisco Certified Network Associate (CCNA), IBM Cybersecurity Analyst, Google IT Support Specialist
Education and Training
Expected in 12/2015
Master of Science: Information Science University Of Albany - Albany, NY , GPA:
Expected in 06/2011
Bachelor of Science: Management Information System University Of Buffalo - Buffalo, NY, GPA:
AFFILIATION
National Society of Leadership and Success (NSLS) / National Society of Black Engineers (NSBE) Institute of Electrical & Electronics Engineers (IEEE) / Association for Computing Machinery (ACM)
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