Hardware & Network Technician Resume Example

• Recommend, schedule, and perform hardware and peripheral equipment improvements, upgrades, and repairs.
• Accelerate IT performance through oversight of hardware, systems, and networks for a non-profit organization serving New York residents.
• Enhance administrative work by providing design, implementation, troubleshooting, and maintenance expertise; steers access and security with OS installation and local user administration.
• Managed the design, installation, and management of organization-wide local area network, vast area network, network segment, and internet system.
• Optimize network performance and reliability by maintaining hardware and software, analyzing technical issues, and ensuring availability to system users.

Key Achievements:.

• Achieves efficiency goals with technical and project management skills; efforts have resulted in a 15% reduction in network congestion; provides recommendations for rolling out new systems and hardware.
• Showcases industry knowledge and experience by reinforcing efforts targeting information security, stability, and capacity maximization; sets ACL, static routes, and SNMP configuration to resolve issues.
• Created and implement firewalls, encryption strategies and other critical security measures.
• Engineers client projects through application of upgrading, testing, and troubleshooting of LAN/WAN technologies; utilizes proficiency with PCs/laptops, software, hardware, routers, switches, and cabling.
• Enhances the use of Cisco routers and switches through the implementation of usernames and passwords; manages the lifecycle of tickets from opening to resolution for circuit problem projects.
• Monitors and secures company's website and infrastructure with 0 successful attacks.
• Implemented the best cost-effective ways to minimize security risk. Helped slash risks by an average of 30%.
• Lowered malware threats by 40% with use of ad blockers, switching users to Google Chrome, and implementing automatic updates.