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hair color specialist instructure resume example with 16+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

An Articulate, energetic, results-oriented, knowledgeable and dedicated, energetic customer service professional with exemplary passion for developing relationship cultivating partnership and growing business. Motivated to maintain customer satisfaction and contribute to company success.

Skills
  • Customer Support
  • Impeccable communications skills
  • Customer/client Relations
  • Customer Inquiries
  • Customer Satisfaction
  • Team Player
  • Detail oriented
  • CRM
  • High volume engagement
  • Management
  • Accounting
  • Problem solving
Work History
12/2006 to Current Salon Owner and Specialist Marriott International | Oakland, CA,


  • Managed day to day operations
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Increased customer satisfaction by resolving any concerns.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Prepared annual budgets with controls to prevent overages.
  • Performed statistical analyses to gather data for operational and
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
06/2020 to 06/2021 Manager on Duty J & C Beauty And Barber Shop | City, STATE,
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Developed and implemented useful strategies to increase sales and customer satisfaction.
  • Analyzed sales data to identify opportunities for growth and improvement.


01/2012 to 06/2012 Security Guard Pinsperation | City, STATE,
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
Expected in 06/2006 to to Associate of Arts | Liberal Arts And General Studies Beauty Collage Of America , Atlanta, GA, GPA:
  • Honor Roll
  • Ranked in Top 10% of class
Expected in 06/2005 to to High School Diploma | Lawrence High School, Lawrence, MA GPA:

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Resume Overview

School Attended

  • Beauty Collage Of America
  • Lawrence High School

Job Titles Held:

  • Salon Owner and Specialist
  • Manager on Duty
  • Security Guard

Degrees

  • Associate of Arts
  • High School Diploma

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